Reversing Direct Bill Settlement
When the Folio No Reprint OPERA Control is active you cannot reverse a Direct Bill settlement; instead a credit bill must be issued from Folio History. For more information, see Credit Bills On Folios.
Reversing a Direct Bill Settlement
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From the OPERA Cloud menu, select Front Desk, then select In House (or click the figure in the In House tile).
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Enter search criteria and then click Search
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In the search result, select the reservation then click I Want to… and select Billing (or click the value in the Balance column).
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Select the Billing window with the Direct Bill settlement.
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Click the Code link for the Direct Bill settlement posting.
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Click Reverse Direct Bill
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Reason: Select a adjustment reason from the list.
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Click Reverse.
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The Direct Bill settlement is deleted and removed from the Billing window.
Related Topics
Parent topic: Charges Adjustment and Payments