(Batch) Room Assignment

Room Assignment is used to quickly and easily assign rooms to multiple reservations (for a specific arrival date) in a batch process. You can auto-assign rooms or you can step through a process to manually assign a suitable room to each reservation.

You can also select from a number of criteria when specifying the reservations to be assigned rooms. The default search is for reservations without rooms assigned, but you can modify the search as needed.

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Auto Assign Rooms

1. From the OPERA Cloud menu, select Front Desk, select Front Desk Workspace, and then select Room Assignment.

2. Enter search criteria and click Search.

   Note:

   By default, only unassigned reservations are included in the search.

3. Select reservations in the search results.

   Note:

   Hold down the CNTRL key and click to select multiple reservations in the Table, Card or Console view. To select all reservations, select the check box in the header row in List view.

4. Select the Room Status and Room Criteria for the room to assign:

   Note:

   The Default Room Status for Room Assignment OPERA Control determines the default room statuses selected in the search panel.

   1. Inspected: Select for rooms with an Inspected status.

   2. Clean: Select for rooms in a Clean status.

   3. Pickup: Select for rooms in a Pickup status.

   4. Dirty: Select for rooms in a Dirty status.

   5. Out of Service: Select for rooms in an Out of Service status.

   6. Include Departure Rooms: Select checkbox to include rooms in a due out status.

   7. Use Associated Preferences: Select checkbox to enforce the room feature and smoking preference from the guest profile.

   8. Floor: Select floor(s) from the list.

   9. Smoking: Select rooms which are smoking or non-smoking. Field is disabled when Use Associated Preferences is selected.
   10. Features: Select rooms with specific features. Field is disabled when Use Associated Preferences is selected.

   11. Start from Room: Select a room from list to begin assigning the room.

5. Click Assign.

6. The Room Assignment Status page appears showing the room results. You can select from the following options:

   1. Sort By: Select a sort option for the display order of the results.

   2. Print: Click to generate a report of this information. A report appears in a new browser window for printing.

Manually Assign Rooms

1. From the OPERA Cloud menu, select Front Desk, select Front Desk Workspace, and then select Room Assignment.

2. Enter search criteria and click Search.

   Note:

   By default, only unassigned reservations are included in the search.

3. Select reservations in the search results. To select all reservations, select the check box in the header row.

4. Click Manual Assign.

5. In the Room Search panel, enter the following search criteria. See Available Room Search.

6. Click Search. If no results are found, you can modify your selection criteria.

7. In the search results, click Assign Room for the room to be assigned to the reservation.

Once a room is assigned to the reservation, the next reservation appears. Assign a room to the reservation by repeating the steps above to enter room search criteria and assign a room.

Overriding Room Selection (if prompted)

In the Room Search, you might be prompted to select another room if the room you assigned is unavailable.

1. Click Select Another Room (if prompted) to return to the search results and assign an alternate room.

2. Click Accept Room Selection to accept the warning and continue with the room assignment.