Managing Out of Service Rooms

Prerequisites for Out of Service

 Out of Service rooms are not removed from inventory. The out-of- service rooms remain in the availability and can be sold if the need arises. It is possible to assign a reservation to a room in out of service room status.

Note:

Default Reason is specified in OPERA Controls.

Adding Out of Service Rooms

1. From the OPERA Cloud menu, select Inventory, select Room Management, and then select Out of Service.

2. Click New.

3. Enter the search criteria and click Search.

4. Select one or more rooms in the result.

5. Click Set Out of Service and complete the following:

   1. Reason: Select the Reason for the out of service status. For more information, see Out of Order and Out of Service Reason Codes.

   2. From Date: Select the desired dates to change the rooms' status.

   3. Nights: Add or remove number of nights for which the room needs to out of service.

   4. Through Date: The room will automatically be returned to inventory during end of day processing for the Through Date

   5. Return Status: Select the status that the room(s) when returned to service.

6. Click Set Out of Service.

Editing Out of Service Rooms

1. From the OPERA Cloud menu, select Inventory, select Room Management, and then select Out of Service.

2. Enter search criteria and click Search.

3. In the search results, select the Code and click the vertical ellipsis Actions menu and select Edit.

4. Update the details.

5. Click Set Out of Service .

Deleting Out of Service Rooms

1. From the OPERA Cloud menu, select Inventory, select Room Management, and then select Out of Service.

2. Enter search criteria and click Search.

3. From the search results, select the Code and click the vertical ellipsis Actions menu and select Delete.

4. Click Delete Out of Service to confirm.

• Prerequisites for Out of Service