Configuring No Show Posting Rules

Prerequisites for Setting Up No Show Posting Rules

No show posting rules facilitate a no show charge being auto-posted to no show reservations. You can configure no show posting rules for specific source codes and/or reservation types and then select a calculation rule for a no show amount to be auto-posted to the reservation.

During the end of day routine, all arrival reservations with a no show status and whose reservation type and/or source code makes them subject to a no show posting based on the rules defined will, transfer any deposit payments to the guest ledger. The appropriate no show charge posts to the reservation account.

Cashier billing functionality is available for no show reservations, and based on the no show posting rule applied, an outstanding balance (no show amount not fully offset by the deposit payment(s)) may result. Cashiers can make any adjustments to the charge or post additional settlement(s) to the reservation account to ensure a zero balance. Refer to: Managing No Show and Cancellation Deposits and Charges.

Adding No Show Posting Rules

1. From the Administration menu, select Financial, select Cashiering Management, and then select No Show Posting Rules.

2. Click New and complete the following:

   1. Property. Enter or select the property.

   2. Reservation Type. Select a reservation type from the list to add a rule for a specific reservation type.

   3. Source Code. Select a source code from the list to add a rule for the specific source code.

   4. Posting Rule. Select a posting rule from the list:

      1. All Nights. This option posts the total rate amount for all nights of the reservation. If the reservation has multiple rate codes, OPERA Cloud determines the price for each night and posts it accordingly.

      2. First Night. This option posts the price of the first night of the reservation.

      3. Deposit Only. This option posts an amount equal to all deposit payments received.

3. Click Save.

Editing No Show Posting Rules

1. From the Administration menu, select Financial, select Cashiering Management, and then select No Show Posting Rules.

2. Enter search criteria and click Search.

3. Select the No Show Rule, click the vertical ellipsis Actions menu, and select Edit.

4. Update the configuration.

5. Click Save.

Deleting No Show Posting Rules

1. From the Administration menu, select Financial, select Cashiering Management, and then select No Show Posting Rules.

2. Enter search criteria and click Search.

3. Select the No Show Rule, click the vertical ellipsis Actions menu, and select Delete.

4. Click Delete to confirm.

• Prerequisites for Setting Up No Show Posting Rules