Managing Block Status
To change the status of a block, including canceling a block.
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From the OPERA Cloud menu, select Bookings, select Blocks, and then select Manage Block.
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Enter search criteria and click Search.
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Select the block in the search result, click I Want to.. then Change Block Status or click the Block Status link in Block Presentation and click Change Block Status.
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Select an option:
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Rooms: Update the status for accommodation rooms allocated to the block.
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Catering (Events): Update the status for Events linked to the Block.
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Status: Select a status from the options available. The statuses available are based on the block status flow configured at your property. For more information, see Block and Catering Event Statuses.
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Click Save.
Canceling a Block
Cancel blocks to return room inventory held in the block back to house availability. Cancellation can also be for an inquiry or a tentative block that is either lost or declined (refusal) .
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From the OPERA Cloud menu, select Bookings, select Blocks, and then select Manage Block.
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Enter search criteria and click Search.
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Select the block in the search result, click I Want to.. then Change Block Status or click the Block Status link in Block Presentation and click Change Block Status.
- Select an option:
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Rooms: Update the status for accommodation rooms allocated to the block.
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Catering (Events): Update the status for Events linked to the Block.
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- Status: Select a status from the options available. The statuses available are based on the block status flow configured at your property. For more information, see Block and Catering Event Statuses.
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Enter cancellation details:
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Block Cancel / Lost Reason: Select a cancellation reason from the list.
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Destination: Select a destination from list if the opportunity booked elsewhere.
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Property: Enter property name if the opportunity booked elsewhere.
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Description: Enter a description.
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Cancel PM Resv: Click to cancel any pseudo room reservations created for the block.
Note:
The cancellation number is recorded in the Viewing Changes Log Details. -
Click Save.
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Parent topic: Blocks