Loyalty Functionality Matrix
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An Oracle Hospitality OPERA Cloud Foundation subscription only.
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An Oracle Hospitality OPERA Cloud Foundation subscription, with the Loyalty Membership Configuration OPERA Control active, and integrated with:
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OPERA Customer Loyalty Tracking Cloud Service (OXI)
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External loyalty solution (OHIP)
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An Oracle Hospitality OPERA Cloud Foundation and Oracle Hospitality OPERA Cloud Service, Loyalty subscription. For more information, see Guest Loyalty Programs.
Table 15-1 Loyalty Functionality Matrix
Oracle Hospitality OPERA Cloud Foundation | Loyalty Membership Configuration OPERA Control (External Loyalty Solution) | Oracle Hospitality OPERA Cloud Service, Loyalty | Notes | |
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Application |
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Profile Membership Details |
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For more information, see Managing Profile Memberships |
Reservation Membership Details |
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For more information, see Managing Reservation Memberships |
External Loyalty Enrollment |
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For more information, see
|
Loyalty Enrollment |
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For more information, see Managing Profile Membership (Loyalty Cloud Service) |
Enrollment / Welcome letter |
|
|
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For more information, see: OPERA Reporting and Analytics for Welcome Letter |
Membership Point/Data Exports and Reports |
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|
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For more information, see: OPERA Reporting and Analytics for all Loyalty Reporting, Point Statements and Exports. |
Award Point Redemption
|
|
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For more information, see
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eCertificate Redemption |
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For more information, see Redeeming Promotional e-Certificate |
Tier Management |
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For more information, see Managing Membership Tiers |
Membership Tier Benefits |
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For more information, see Configuring Membership Type Benefits |
Point Calculation Routines
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For more information, see Calculating or Expiring Membership Points and Issuing Award |
Claim Management |
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For more information, see Managing Membership Claims |
Configuration |
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Membership Classes |
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For more information, see Configuring Membership Classes |
Membership Types |
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For more information, see Configuring Membership Types |
Membership Levels |
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For more information, see Configuring Membership Type Levels |
Level Rules |
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For more information, see Configuring Membership Type Level Rules |
Card Number Validation |
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For more information, see Configuring Membership Type Card Number Details |
Card Number Generation |
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For more information, see Configuring Membership Type Card Number Details |
Awards |
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For more information, see Configuring Membership Type Awards |
Status Codes |
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For more information, see Configuring Membership Status Codes |
Qualifying Rates |
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For more information, see Configuring Membership Qualifying Rates |
Point Calculation Rules
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For more information, see Configuring Membership Type Rules (Point Calculation Rules) |
Claim Management |
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Parent topic: Guest Loyalty Programs