Reservation Routing Instructions
Prerequisites for Manage Reservation Routing Instructions
Charge routing enables the automatic transfer of charges to a selected billing folio within the same reservation account or to another reservation account entirely, based on the selection of individual charge codes or routing codes, pre-defined groupings of charge codes.
OPERA Cloud has a total of 8 billing folios for guest settlement; you can route charges to folio windows 2 through to 8; all non-routed charges are posted to billing folio #1, which is associated with the primary profile linked to the reservation.
Note:
Routing Instructions are purged 30 days after the reservation check out date.When the Routing Limits OPERA Control is active you can also set a limit to the amount that can be routed. Refer Routing Limits.
When the Post Stay Charges and Open Folio OPERA Controls are active, room and folio routing instructions can be set/edited for Open Folio reservations.
When the Allow Routing Of Tax OPERA Control is active you can route tax posting independent of the originating charge.
Default Routing can be setup in various ways to avoid billing errors:
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On Company, Agent, Source and Contact profiles so that when the profile is linked to a reservation you are prompted to apply the charge routing to the reservation, for more information, see Managing Default Profile.
On rate codes for a specific profile type; when a profile of that type is linked to the reservation, you can use the default routing for the reservation. Refer Default Rate Code.
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On a promotion. Refer Managing Promotion codes.