Unapplying Payments
Unapplied payments will list as unallocated payment in the AR Account. To view applied payments (open balance = 0.00); update the search criteria and deselect the Open Balances Only check box.
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In the OPERA Cloud menu, select Accounts Receivables, and select Manage Accounts Receivables.
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Search for Accounts Receivables.
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Select the AR account in the search result, then click the amount in the Balance column or click I Want To . . . and select Invoices.
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When the Force Cashier Login OPERA Control is active you will be prompted for your cashier login credentials.
Note:
When the Manage Account Invoices screen opens, you can use the fields or check boxes to narrow your search for invoices. -
Select an invoice or payment with an amount in the Paid column.
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Click Pay History or click Unapply Payment. Payments are displayed in posting date order.
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Select the payment(s) to unapply from the list.
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Click Unapply Selected Payment(s).
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Related Topics
Parent topic: Managing AR Account Invoices and Payments