Configuring Block Cancellation Reasons
A cancellation reason is required when you change the status of a block or events to Canceled. Cancellation reasons configuration is shared by all properties when the OPERA Multi-Property Reservation Cloud Service is active.
.Adding a Block Cancellation Reason
-
From the Administration menu, select Booking, select Block Management, and then select Cancellation Reasons.
-
Click New and complete the following fields:
-
Code. Enter a code for reservations that are canceled (for example, WEATHER or FLIGHT).
-
Description. Enter a description that clarifies a canceled reservation code (for example, weather conditions, flight cancellation, and so on).
-
Display Seq. Enter a number that controls the position of the code in listings. Codes not assigned a sequence number are listed in alphabetical order following codes with an assigned sequence.
-
-
Click Save or click Save and Continue to add another cancellation reason.
Editing a Block Cancellation Reason
-
From the Administration menu, select Booking, select Block Management, and then select Cancellation Reasons.
-
Enter search criteria and click Search.
-
In the search results, select the code, click the vertical ellipsis, and select Edit.
-
Update the configuration.
-
Click Save.
Deleting a Block Cancellation Reason
-
From the Administration menu, select Booking, select Block Management, and then select Cancellation Reasons.
-
Enter search criteria and click Search.
-
In the search results, select the code, click the vertical ellipsis, and select Delete.
-
Select Delete to confirm.
Parent topic: Block Management Overview