Managing Historical Folios

A record of each folio generated is retained and available from Folio History when:

• A reservation account balance is settled (including post it, passer-by and no show). For more information, see Settling a Reservation Account Balance.

• An invoice is created in an AR Account.

• A deposit folio is created (according to the Advanced Deposit Handling OPERA Control). For more information, see About Reservation Advanced Deposit Handling.

• Credit bill is generated. (Available when the Credit Bill OPERA Control is active).

• Debit bill is generated. (Available when the Debit Bill OPERA Control is active).

You can search for various types of folios using the check box options in the search panel:

• Check Out - Display folios for guests who have checked out.

• No Show - Displays folios for guests who were no shows. (Available when the No Show and Cancellation Posting OPERA Control and Post Revenue (Charges) to No Show OPERA Controls are active).

• Passer By - Display folios for transactions posted for non-residential reservation accounts.

• Video Checkout - Display folios for guests who used video checkout (Available when the Video Checkout OPERA Control is active).

• Accounts Receivable - Displays folios created in AR. (Available when the Accounts Receivable OPERA Control is active).

• Post It - Include Post It folios. (Available when the Post It OPERA Control is active).

• Debit Bill - Display folios showing a debit to the guest bill. (Available when the Debit Bill OPERA Control is active).

• Credit Bill - Display folios showing a credit to the guest bill. (Available when the Credit Bill OPERA Control is active)

• Deposit - Displays folios that show a deposit on them.

When the Custom Numbers OPERA Control is active, the search result displays a Custom Number column with the custom number(s) generated for each folio.

When the Fiscal Service Terminals OPERA Control is active, the Fiscal Terminal column displays the Terminal Label value selected during generation of the original fiscal folio.

Note:

You are required to enter your PIN when the Force Cashier Login OPERA Control is active. 

Regenerating / Reprinting a Folio

Note:

When the Permanent Folio Storage OPERA Control is active, the stored copy of the folio is reprinted; else the folio is regenerated from the transactional data.

1. From the OPERA Cloud menu, select Financials, Cashiering and then select Folio History.

2. Enter search criteria and click Search.

3. Locate the folio in the search result, then click the vertical ellipsis Actions menu and select Quick Print Folio.

4. On the Report Destination page.

   1. Folio Style: The default folio style is displayed; click to select a different folio style. For more information, see Selecting Folio Styles for Viewing, Printing.

   2. View in Currency: 

      Click to select a currency from the list (available when the Ability to Quote Rates in Foreign Currencies OPERA Control is active).

      1. Select a currency from the list.

      2. Click Select.

   3. Folio Text: Click to add folio-specific text to appear when generating the folio (available when the Additional Folio Text OPERA Control is active).

      1. Enter Promotional or Reference text into the fields.

      2. Click Save.

   4. Select a destination.

      1. Preview: Select to generate as PDF file. 

      2. Print: Select a printer from the list. For more information, see Configuring Printers.

      3. E-mail: Select an e-mail address from the list.

         1. Click New E-mail to add an e-mail address.

         2. E-mail Type: Select an e-mail type from the list.

         3. E-mail Address: Enter an e-mail address.

         4. Click Save.

      4. Download: Select to download PDF file.

   5. Click Process.

Generating Credit Bills

Available when the Credit Bill OPERA Control is active.

1. From the OPERA Cloud menu, select Financials, Cashiering and then select Folio History.

2. Enter search criteria and click Search.

3. Locate the folio in the search result, then click the vertical ellipsis Actions menu and select Generate Credit Bill.

4. For more information, see Credit Bills For Folios.

Generating Debit Bills

Available when the Debit Bill OPERA Control is active. You can generate a Debit Bill/Supplemental Folio for existing folios, for when additional charges need to be posted and linked to the original folio.

1. From the OPERA Cloud menu, select Financials, Cashiering and then select Folio History.

2. Enter search criteria and click Search.

3. Locate the folio in the search result, then click the vertical ellipsis Actions menu and select Generate Debit Bill.

4. For more information, see Debit Bills for Folios.

Sending Offline Fiscal Folios

When the Fiscal Folio Printing,  Use General Payload and the Offline Folio OPERA Controls are active, the Fiscal Folio/Payload for the Offline Folios can be generated and transmitted to the Fiscal Service. When the transmission is successful, the 'Offline Folio' link is no longer displayed and the folio will be treated as a successful Fiscal Folio.

1. From the OPERA Cloud menu, select Financials, Cashiering and then select Folio History.

2. Enter search criteria and click Search.

3. Locate the folio in the search result, then click the vertical ellipsis Actions menu and select Send Fiscal Folio.

   1. Select Send Folio.

Resend Fiscal Folios

When the Resend Fiscal Folio OPERA Control is active, you can resend a folio to the fiscal service.

1. From the OPERA Cloud menu, select Financials, Cashiering and then select Folio History.

2. Enter search criteria and click Search.

3. Locate the folio in the search result, then click the vertical ellipsis Actions menu and select Send Folio.

• Credit Bills for Folios
  
• Debit Bills for Folios