Managing Catering Packages on Blocks

Catering Packages allow for multiple events and resources to be grouped together and sold at a total price per person or a flat price. You can attach pre-configured Catering Packages to blocks and edit the package details, copy, or delete the packages.

The events and resources associated to the Catering Package can be customized based on the customer requirements. Events can be deleted or the details can be modified as needed. Additional resources including menus and items can be added to the event, and you can determine whether the resource is included in the package or charged separately.

Package events have special handling for attendees, which allows a property to indicate and charge separately for additional guests who are not on the package. For example, a package may include a dinner where there will be five additional guest speakers. In the event screen, the field for package expected will show the number of attendees on the package and the expected field would be updated to include the additional guests indicating the total number of attendees for the dinner. The additional guests will be charged at the menu price.

The Revenue Summary screen shows the revenue generated from the catering package and the non-package revenue separately. This allows you to easily identify and manage both the package and non-package revenue.

Adding Catering Packages to Blocks

From the OPERA Cloud menu, select Bookings, select Blocks, and select Manage Blocks.
Enter or confirm the Property, enter any additional search criteria, and click Search.
From search results, click the block’s I Want To . . . action, and select Book Catering Packages from the Create column.
From the Package Status Options panel, select the Begin Date and End Date for the package.
Select a Set Package Status for the package. Options are:
1. Catering Status of Business Block. This option sets the package status to match the block status.
2. Default Catering Status. Selecting this option uses the status defined in the OPERA Control for “Catering Status When Copying An Event.
Select a Package and click Save. The Manage Events screen opens, displaying the events associated with the package.
From Manage Events, you can create additional events for the package, edit the events already attached to the package, or delete events from the package.

Editing Catering Packages on Blocks

After adding packages to a block, you can return to the block and add more packages or edit, delete, and copy the existing packages.

From the OPERA Cloud menu, select Blocks, and then select Manage Block.
Enter or confirm the Property, enter any additional search criteria, and click Search.
From search results, click the block’s I Want To . . . action, and select Manage Catering Packages.
Click New to add another package to the block.
1. In the Search panel, enter search criteria and click Search.
2. From search results, select the Package and click Save. If the Event Processing Screen appears, click Continue to add the package and save only the events that can be processed successfully.
From the Manage Catering Packages screen, you can make the following changes to each package:

Update Package Description or Attendees.
1. Select the Package and select Edit.
2. Make your changes and click Save.
Update Revenue Details.
1. Select the package, click the vertical ellipsis, and select Pricing.
2. Update Price or Cost Split and click Save. To delete the package pricing, click the vertical ellipsis and select Delete.
Delete Packages.
1. Select the package and click the vertical ellipsis.
2. Select Delete.
Copy Packages.
1. Select the Package, click the vertical ellipsis, and select Copy.
2. Select the Target Block and Dates for the copied package.

Editing Events on Catering Packages

From the OPERA Cloud menu, select Bookings, select Blocks, and select Manage Blocks.
Enter or confirm the Property, enter any additional search criteria, and click Search.
From search results, click the block’s I Want To . . . action, and select Manage Events.
Select the event and perform any of the following:
1. Edit. Click Edit and update the event details as needed in such fields as Expected Attendees, Guaranteed Attendees, Actual Attendees, Start/End Date, Start/End Time, and so on.
  1. When editing a package event there is a field for Package Expect, Guaranteed, and Actual that is inherited from the Manage Package screen and cannot be updated. The Attendee field for Expected, Guaranteed, and Actual indicates the total number of attendees and allows you to indicate additional guests that are not included in the catering package for the event.
    
    Note:
    Food and Beverages for additional attendees are charged at the regular menu or menu item price.
  2. When adding a function space to a package event, the Include Space in Package check box is automatically selected. To charge separately for the additional function space (outside of the package), deselect the check box to enable the Rental Code field.
2. Copy to Other Date(s). Click Copy, select the Event, select the Target Block and Dates for the copied package, and click Copy Event.
  
  Note:
  The event is copied as a regular event, not as a package event. To copy the event as a package, use the Manage Catering Package screen as described in the Editing Catering Packages on Blocks section above.
3. Delete. Click Delete and confirm.