Managing Reservation Linked Profiles

The Linked Profile panel is used to link a Company, Travel Agent, Contact, Group or Source profile to a reservation. You can also select a profile as the reservation contact and the billing contact for the reservation.

Use the Linked Profile panel to select a different guest profile for a future reservation (i.e. name change); your role must be granted the Select Another Profile task to access this action.

When the Accompanying Profile OPERA Control is active you can also link guest profile as an accompanying guest , who is someone that also occupies a room but does not require a separate reservation account or has independent stay dates. If the guest requires a separate folio or has staggered arrival or departure dates use the Shares option instead. Using Accompanying Profiles on a reservation ensures that you can locate a guest via Manage Reservation search.

Selecting Another Profile for Reservation

To link a different guest profile to a reservation:

From the OPERA Cloud menu, select Bookings, select Reservations, then select Manage Reservation.
Enter search criteria, click Search.
Select the reservation in search result, click I Want To. . . click Linked Profiles or open the reservation presentation and click the Linked Profiles details link.
Click Select Another Profile.

Note:

Click Create Guest Profile to create a new profile. See Creating Profiles.
Enter search criteria and click Search.
Select a profile in the search result, click Select.
The Linked Profiles panel will update to show the new profile linked to reservation.

Note:
Please be sure to check the reservation preferences based on new profile linked to the reservation.

Managing Associated Profiles

From the OPERA Cloud menu, select Bookings, select Reservations, then select Manage Reservation.
Enter search criteria, click Search.
Select the reservation in search result, click I Want To. . . click Linked Profiles or open the reservation presentation and click the Linked Profiles details link.
Click the Associated Profiles tab to view any sales account or group profiles linked to the reservation or any accompanying guests added to the reservation.
Click Edit.
1. Company: If the reservation is associated with a company and you want to maintain statistics on this company, link the company profile to the reservation.
2. Agent: If the reservation is made through a travel agency, link the travel agency profile to the reservation in order to maintain statistics for the travel agent and enable commission to be calculated.
3. Group: If the reservation is associated with a group, link the group profile to the reservation in order to maintain statistics for the group.
4. Source: If the reservation is made through a reservation service, link the source profile to the reservation in order to maintain statistics for the source.
5. Reservation Contact: Select to link a contact profile to the reservation as the reservation contact. Available when the Reservation Contact OPERA Control is active.
6. Billing Contact: Select to link a contact profile to the reservation as the billing contact. Available when the Reservation Contact OPERA Control is active.
Click Save.

Managing Accompanying Profiles

From the OPERA Cloud menu, select Bookings, select Reservations, then select Manage Reservation.
Enter search criteria, click Search.
Select the reservation in search result, click I Want To. . . click Linked Profiles or open the reservation presentation and click the Linked Profiles details link.
Click the Associated Profiles tab to view any sales account or group profiles linked to the reservation or any accompanying guests added to the reservation.
Click Attach.
1. Enter search criteria, click Search.
  
  Note:
  
  Click Create Guest Profile to create a new profile. For more information, see Creating Profiles.
2. Select a profile in the result and click Select.
3. Click Save.
Click the vertical ellipsisActions menu and select Remove to delete the link for the selected profile.
Click Save.