Task Sheets
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Auto Generate Task Sheets
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Manually Create a Task Sheet
Task Sheets inform housekeeping room attendants about their daily work assignments; providing a list of rooms assigned to attendants, any special instructions about specific rooms, and related reservations details.
When the Task Sheets OPERA Control is active you can generate task sheets without the option to select a task; rooms with the selected room status(es) are simply added to the task sheets Alternatively, when the Advanced Task Sheet OPERA Control is active you can generate task sheets by selecting a task and specifying other options; providing more flexibility in task sheet management.
When the Task Sheets or Advance Task Sheets and Housekeeping Task Scheduling OPERA Control are both active you can select multiple tasks when generating task sheets. The task assigned to each room is determined by the task schedule configured for the room type or setup on the reservation. Housekeeping Task Scheduling is useful in limited service and/or extended stay operations, where a room is not eligible for a daily full service.
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A room with a departure reservation will always be assigned the departure task. Housekeeping Task Scheduling is useful in limited service and/or extended stay operations, where a room is not eligible for a daily full service.Task sheets can either be auto-generated or manually created by allocating rooms to each task sheet and assigning the housekeeping attendant as needed. Based on the Additional Task Sheet OPERA Control selection, additional task sheets can be generated for rooms with Do Not Disturb (Available when the Guest Service Status OPERA Control is active) and No Service Required (that is, no task is scheduled for the date).
With the Inspected Status OPERA Control active, you can generate separate task sheets for room inspections (rooms in clean status). With the Turndown OPERA Control active, you can generate separate task sheets for turndown service based on the evening sections and credits.
After creating the daily task sheets, you can generate and distribute task sheet reports to room attendants or supervisors. For more information, see Generating Task Sheet Reports
Task sheets are also accessible from the Task Companion on mobile devices. The Task Companion replaces the need for printed task sheet reports by providing real-time, interactive housekeeping task management and enables you to update room and housekeeping status, view and resolve reservation traces, and request assistance from other room attendants. For more information, see OPERA Cloud Mobile Application Overview. and Task Sheet Companion (Tablet).
You can track task sheet completion and attendant progress from the Attendant Console.