Reverse Check in a Reservation (Video Transcript)

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In this video you will learn how to reverse check in a reservation. You can

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reverse check in a reservation if no financial transactions are posted to the

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reservation folio. You can reverse reservations with deposits. To reverse

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check-in reservations you must go to each individual reservation. Navigate to

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bookings. reservations and select manage reservations. To find the reservations

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select in house from the drop down list. Enter or click the magnifying glass to

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select the property from the list. Then click search.

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From the list of reservations you can click the confirmation number to go to

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the reservation. Click the I want to menu.

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And then click reverse check-in.

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On the reverse check-in screen you can select maintain room to keep the

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assigned room number or you can select to remove the room

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From the drop-down list. You can also update the housekeeping status. In this

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example, I select to remove the room and then click reverse check-in.

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Now the reservation is not checked in. You can see it's now in the four pm hold

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arrival status.

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enter Oracle as the block name. Next I click search.

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I can click the view icons to change the display for the list of blocks. Next I'll

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find the block and click the block code to go to the block. When I am on the

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block I'll click the I want to menu. Now I click event to create an event for

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the new block. Next I must enter the event type.

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In this example I click the magnifying glass and select meeting with out times

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from the list and then click select. Next I finish entering the required event

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details including the events start and end times. For now the expected attendees

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is set to 50.To create the event the additional fields are optional. As the

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event details are confirmed with the guests you can change the event

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information. Next I'll scroll down to select an option to save. I can do the

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following options. Save and create another event. I can save this event, or

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save and manage event. In this example I select save and manage event.

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Now on the event overview I can click Edit to add or change the event details.

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In this example I click the loud event checkbox and then click Save.