Post a Credit Card Deposit on a Reservation (Video Transcript)

00:06

In this video, you will learn how to post and  pay for a deposit on an arrival reservation.  

00:12

Let's get started. Go to bookings, reservations and then select manage reservations. Enter any  

00:21

criteria to find the reservation. In this example,  I enter the reservation confirmation number,  

00:28

and then click search. Next, click the I want  to menu, and then click deposit cancellation.  

00:35

Click the vertical ellipsis and then select post  unallocated deposit. An unallocated deposit posts  

00:41

to the reservation but is not applied to a  specific deposit request. Now I can enter the  

00:46

payment details. In this example, I select chip  and pin from the payment method drop-down list.  

00:53

Next, I enter the credit card number. Click ok  to verify the credit card was manually entered.  

01:00

Then enter the expiration date. I unchecked  the option to change the payment method on the  

01:05

reservation. Now the payment method only applies  to this deposit. Enter the deposit amount. I can  

01:12

click the type magnifying glass to select a  different reservation type that applies after  

01:17

the deposit payment posts to the reservation.  In this example, I do not change the deposit  

01:22

guarantee deduct reservation type that's already  selected, and then click post payment. Now I see  

01:28

the deposit payment is posted to the reservation.  Next, I click the x to close the window.