Configuring Departments

Use departments to group your employees into operational areas; a department is then assigned to each user You must also select a department when adding a block trace or reservation trace.

A department is assigned to each user when configuring new users.

Adding a Department

From the Administration menu, select Enterprise, select Chain and Property Management, and then select Departments.
Click New and complete the following fields:
1. Global/Property: Select Global to configure a department that is available in all properties or select Property to configure a department for a specific property.
2. Code: Enter a code for the department (for example, BAN, CAT, ENG, or EXE).
3. Description: Enter the full name for the department (for example, Banquets, Catering, Engineering, or Executive Office).
  1. Manage Translations: Click to open the multi-language screen and configure a translated description for each language. (Available when the Multi-language OPERA Control is active).
4. Sequence: Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned.
5. Email Address: Enter the email address for the department. When delivery methods are configured for the department, this is the department’s default email address.
Click Save.

Editing a Department

From the Administration menu, select Enterprise, select Chain and Property Management, and then select Departments.
Enter search criteria and click Search.
In the search results, select the department then click the vertical ellipsis Actions menu and select Edit.
Update the configuration.
Click Save.

Deleting a Department

From the Administration menu, select Enterprise, select Chain and Property Management, and then select Departments.
Enter search criteria and click Search.
In the search results, select the department then click the vertical ellipsis Actions menu and select Delete.
Click Delete to confirm.