Managing a Room Key / Door Lock Property Interface

Use Property Interface Control to create and manage keys independently of other processes such as check in. You can create room keys for future-date arrivals, Due In, Advanced Checked In or Checked In, Inhouse, and Departure reservations with a room number assigned. You can select multiple reservations if required.

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Creating Room Keys for a Reservation

From the OPERA Cloud menu, select Miscellaneous, and then select Property Interface Control.
Enter or select the property and click Search.
Select and expand the Key Card / Door Lock System (DLS) panel.
Enter reservation search criteria and click Search.
Select a reservation in the search then click Create Key.
Room Key Options:
1. Key Type:
  1. Cut New Key: Select to encode a new key, which invalidates any existing keys.
  2. Cut Duplicate Key: Select to encode a duplicate key. Existing keys remain valid.
2. Number of Keys:
  1. Per Adult on Reservation: Select the number of keys based on Adults in the reservations. (Defaults when the Default Key Selection OPERA Control is set to Per Adult).
  2. Per Reservation: Select a fixed number of keys per reservations. (Defaults when the Default Key Selection OPERA Control is set to Per Reservation).
    1. Value: Enter the number of keys. (Defaults from the Default Number of Keys Per Reservation OPERA Control).
3. Additional Rooms: Select any additional rooms from the list.
4. Key Options: Select special key options from the list. Key options provide special access to areas such as a fitness center, club floor, or so on.
5. Keycard Use: Select a use for the key from the list.
6. Valid Until Date: Enter or select a expiry date. The default is the departure date.
7. Valid Until Time. Enter an expiry time. The default is the departure time.
Guest Details for Multiple Keys (Available when the Multiple Guest Room Key OPERA Control is active).

Note:
The primary guest has a new key encoded and the accompanying guests have a duplicate key encoded. A New key can be also encoded for an accompanying guest as well.
1. The primary guest and any accompanying guests are listed for selection.
2. Select the check box to select the guest.
3. Adult/Child: Select Adult or Child from the list.
4. Remaining Balance: Enter an amount for the guest.
5. Click Add Rows to add additional guest names. An accompanying guest is not added to the reservation.
6. Click Edit to update the Adult/Child or Remaining Balance for guests listed.
  1. Click Save to update changes.
Key Encoder Locations
1. Display All Encoders: Switch on to display a list of all encoders; when off, the last used encoder is displayed.
2. Select a device area to view a list of encoders allocated to the area.
3. Select a key encoding device.
Click Create Key.

Creating Room Keys for Multiple Reservations

From the OPERA Cloud menu, select Miscellaneous, and then select Property Interface Control.
Enter or select the property and click Search.
Select and expand the Key Card / Door Lock System (DLS) panel.
Enter reservation search criteria and click Search.
Select multiple reservations in the search then click Create Key.
Room Key Options:
1. Key Type
  1. Cut New Key: Select to encode a new key and invalidate any existing keys.
  2. Cut Duplicate Key: Select to encode a duplicate key. Existing keys remain valid.
2. Number of Keys
  1. Per Adult on Reservation: Select a number based on the number of adults in the reservations.
  2. Per Reservation: Select a fixed number of keys per reservations.
    1. Value: Enter the number of keys.
3. Additional Rooms: Select any additional rooms from the list.
4. Key Options: Select special key options from the list. Key options provide special access to areas such as a fitness centre or club floor.
5. Keycard Use: Select a use for the key from the list.
6. Valid Until Date: Enter or select a expiry date. The default is the departure date.
7. Valid Until Time: Enter an expiry time. The default is the departure time.
Key Encoder Locations:
1. Display All Encoders: Switch on to display a list of all encoders; when off the last used encoder is displayed.
2. Select a device area to view a list of encoders allocated to the area.
3. Select a key encoding device.
Click Process.
The Information Message Create Keys for Reservation 1 of x: (Room Number: xxx) (Name: xxx) appears at the top of the panel.
1. Modify the Room Key Options if required.
2. Click Create Keys.
3. To skip this reservation, click Skip.
4. Repeat for each reservation.
Click Close after all reservations are processed

Creating One-Shot (One-time Use) Keys for a Room

From the OPERA Cloud menu, select Miscellaneous, and then select Property Interface Control.
Enter or select the property and click Search.
Select and expand the One-Shot Key (DLS) panel.
Enter search criteria for the room to access and click Search.
Select a room in the search result then click Create Key.
Room Key Options:
1. Number of Keys:
  1. Per Adult on Reservation: Select the number of keys based on the number of adults in the reservations.
  2. Per Reservation: Select a fixed number of keys per reservations (Defaults to this and 1).
    1. Value: Enter the number of keys.
2. Additional Rooms: Select any additional rooms from the list (when configured for the DLS IFC type in use).
3. Key Options: Select special key options from the list. Key options provide special access to areas such as fitness center or club floor. Default from Key Options Preferences.
4. Keycard Use: Select a use for the key from the list (defaults to Room Key Only, other options are available when Gaming is in use).
5. Valid Start Date: Defaults to the current date (when configured for the DLS IFC type in use).
6. Valid Start Time: Defaults to the current time or the configured setting in OPERA Controls.
7. Valid Until Date: Enter or select a expiry date. The default is the departure date (follows the OPERA Controls settings for Keys Expiry Days and Time under IFC Group).
8. Valid Until Time: Enter an expiry time. The default is the departure time (follows the OPERA Controls settings for Keys Expiry Days and Time under IFC Group).
Key Encoder Locations:
1. Display All Encoders: Switch on to display a list of all encoders; when off the last used encoder is displayed.
2. Select a device area to view a list of encoders allocated to the area.
3. Select a key encoding device.
Click Create Key (a Oneshot Key Request is sent to the Door Lock System and a response is expected whether success/failure).

Encoding a Duplicate (Additional) Key

Existing keys encoded for room remain valid.

From the OPERA Cloud menu, select Miscellaneous, and then select Property Interface Control.
Enter or select the property and click Search.
Select and expand the One-Shot Key (DLS) panel.
Enter search criteria for the room to access and click Search.
Room Key Options:
1. Key Type
  1. Select Cut Duplicate Key: Any existing keys for room remain valid.
2. Number of Keys
  1. Per Adult on Reservation: Select quantity of keys based on Adults in the reservations.
  2. Per Reservation: Select a fixed number of keys per reservations.
    1. Value: Enter the number of keys.
3. Additional Rooms: Select any additional rooms from the list.
4. Key Options: Select special key options from the list; key options provide special access to areas such as fitness center or club floor. Default from Key Options Preferences.
5. Keycard Use: Select a use for the key from the list.
6. Valid Start Date: Defaults to the current date (when configured for the DLS IFC type in use).
7. Valid Start Time: Defaults to the current time or the configured setting in OPERA Controls.
8. Valid Until Date: Enter or select a expiry date. The default is the departure date (follows the OPERA Controls settings for Keys Expiry Days and Time under IFC Group).
9. Valid Until Time. Enter an expiry time. The default is the departure time (follows the OPERA Controls settings for Keys Expiry Days and Time under IFC Group).
Key Encoder Locations:
1. Display All Encoders: Switch on to display a list of all encoders; when off the last used encoder is displayed.
2. Select a device area to view a list of encoders allocated to the area.
3. Select a key encoding device.
Click Create Key (a Duplicate Key Request is sent to the Door Lock System and a response is expected whether success/failure).

Re-encoding a Room Key (Replacement)

Requests a key that duplicates all data of the existing key.

From the OPERA Cloud menu, select Miscellaneous, and then select Property Interface Control.
Enter or select the property and click Search.
Select and expand the One-Shot Key (DLS) panel
Enter reservation search criteria and click Search.
Room Key Options:
1. Key Type
  1. Select Re-encode Key:
2. Number of Keys
  1. Per Adult on Reservation: Select quantity of keys based on Adults in the reservations.
  2. Per Reservation: Select a fixed number of keys per reservations.
    1. Value: Enter the number of keys.
3. Additional Rooms: Select any additional rooms from the list.
4. Key Options: Select special key options from the list. Key options provide special access to areas such as fitness center or club floor. Default from Key Options Preferences.
5. Keycard Use: Select a use for the key from the list.
6. Valid Until Date: Enter or select a expiry date. The default is the departure date.
7. Valid Until Time: Enter an expiry time. The default is the departure time.
Key Encoder Locations:
1. Display All Encoders: Switch on to display a list of all encoders; when off the last used encoder is displayed.
2. Select a device area to view a list of encoders allocated to the area.
3. Select a key encoding device.
Click Re-encode Key (a Duplicate Key Request is sent to the Door Lock System and a response is expected whether success/failure)

Reading a Room Key

To identify a key you can read a room key.

From the OPERA Cloud menu, select Miscellaneous, and then select Property Interface Control.
Enter or select the property and click Search.
Select and expand the Read Key (DLS) panel.
Key Encoder Locations:
1. Display All Encoders: Switch on to display a list of all encoders; when off the last used encoder is displayed.
2. Select a device area to view a list of encoders allocated to the area.
3. Select a key encoding device to read the key.
Click Read Key.
Key details are displayed for the key inserted in the encoder selected.

Deleting a Room Key

Requests the Door Lock System to remove a key when supported.

From the OPERA Cloud menu, select Miscellaneous, and then select Property Interface Control.
Enter or select the property and click Search.
Select and expand the One-Shot Key (DLS) panel.
Enter reservation search criteria and click Search.
Room Key Options:
1. Key Type
  1. Select Delete Key
Key Encoder Locations.
1. Display All Encoders: Switch on to display a list of all encoders; when off the last used encoder is displayed.
2. Select a device area to view a list of encoders allocated to the area.
3. Select a key encoding device.
Click Delete Key.