Moving Reservations to Other Properties
When the OPERA Multi-Property Reservation Cloud Service is active, you can move a reservation to another property from a Hub location to a property associated with the Hub. You cannot move canceled or no-show reservations or reservations that have incurred financial charges such as no-show charges or payments, such as deposit payments. You cannot move reservations in an Advanced Check in the state; applicable when the Advanced Check In OPERA Control is active.
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From the OPERA Cloud menu, select Bookings, select Reservations, select Manage Reservation., and then search by property for the reservation.
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Enter search criteria and then click Search.
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Select the reservation in the search result, click I Want To . . . then select Move Reservation.
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Look to Book Sales screen displays. For more information, see Booking a Reservation.
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Property: Enter or select the destination property from the list, then click Search.
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Select an room type and rate code in the search result, then click and drag the new room/rate to the Trip Composer.
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When the Booking Details screen appears, click Update Trip Composer.
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Click Move Reservation.
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Reason: Select a reason for the move from the list. For more information, see Configuring Property Move Reasons.
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Click Move Reservation.
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Parent topic: Managing Reservations