Configuring Deposit Rules

Deposit Rules provide a way to manage the deposit requirements for reservations, blocks, and related events. They specify deposit amounts or percentages and when deposits must be paid.

Deposit rules can be associated to a reservation type, to a rate code, or to a combination of reservation type and rate code through the setup of Deposit Schedules. Rules scheduled for the reservation type or rate code will automatically populate to the reservation at the time the reservation is created.

In addition, you can select a deposit rule (as well as non-rule-based deposit requirements) for a reservation or a block by selecting the Deposit / Cancellation details link on the reservation.

Only one deposit rule may apply to a reservation at a time, even if the reservation type, rate code, and reservation itself each has its own rule attached. The rate code rule takes precedence over any other type of rule, followed by the reservation type rule, and finally, the rule attached to the reservation itself.

Note:

When the OPERA Multi-property Cross Reservation Cloud Service is active, new Deposit Rules are created by selecting the Template tab. Once created, you can copy Deposit Rules to specific properties using the Copy action. See Copying Configuration Codes to Multiple Properties for more information.

Adding a Deposit Rule

  1. From the Administration menu, select Booking, select Booking Rules and Schedules, and then select Deposit Rules.

  2. Click New and enter the following details:

    1. Property: Enter or select the property.

    2. Deposit Rule: Enter characters or numbers to identify the new deposit rule.

    3. Description. Enter a text description of the rule.

    4. Type. Select a deposit type.

    5. Amount. Enter a deposit amount based on the deposit type.

    6. Type of Charges. (Available if either Simple Events or Catering Events is active in OPERA Control.) Select the type of charge. For example, when selecting Catering or ALL, the Projected Catering Revenue from the block is used for the deposit calculation. When None is selected, the deposit rule can be applied to any type of revenue: Rooms, Catering, or All.

    7. Before Arrival. Enter a number of days to indicate when the deposit is due before the arrival.

    8. After Booking. Enter a number of days to indicate when the deposit is due after the booking.

    9. Sequence. Enter the sequence number that determines the position of this rule in a list of values.

  3. Click Save to save and exit, or Save and Continue to save and add a new deposit rule.

Editing a Deposit Rule

  1. From the Administration menu, select Booking, select Booking Rules and Schedules, and then select Deposit Rules.

  2. Select or confirm the Property.

  3. Enter search criteria and click Search.

  4. In the search results, select the code and then click the vertical ellipsis and select Edit.

  5. Select Inactive if you want to make the rule code inactive.

  6. Update the configuration.

  7. Click Save.

Deleting a Deposit Rule

  1. From the Administration menu, select Booking, select Booking Rules and Schedules, and then select Deposit Rules.
  2. Select or confirm the Property.

  3. Enter search criteria and click Search.

  4. In the search results, select the code and then click the vertical ellipsis and select Delete.

  5. Click Delete to confirm.