Preferences
Preferences are saved on Guest profiles and in reservations to inform staff of a guest's preferences for a variety of preference groups.
A guest's Smoking, Floor and Room feature preferences are populated to respective search fields during an available room search and room assignment for a reservation. This ensures guests are assigned rooms that match their preferences.
You can use Key Options preferences to designate special access to hotel areas, such as Pool, Executive Level, and Gym. These Key Options appear on the Guest profile and are included in the room key encoding for the reservation, See, Managing a Room Key / Door Lock Property Interface
Dietary preferences are used to identify a guests special dietary requirements and are also referenced in Sales and Event Management, menu item configuration
The following are examples of other user-defined preference groups and preferences that you might configure:
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A preference group for PILLOW could have preference codes for Feather, Hypoallergenic, Snoring, Memory Foam pillows, and so on.
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A preference group for NEWSPAPER could have preference codes for Financial Times, Local News, Wall Street Journal, and other newspapers available for delivery.
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A preference group for MUSIC could have preference codes for Classical, Blues, Pop, Jazz, Electronic, and so on.
Parent topic: Profile Management