Channel Controls — Reservations

The following tables outline the functions, parameters, and settings that can be configured in the OPERA Cloud Interfaces for Channel Controls.

Table 16-11 Channel Controls — Reservation Parameters

CONTROL NAME RELATED FUNCTION / PARAMETER / SETTING DESCRIPTION

ACCEPT LOWER RATE AMOUNT

[ACCEPTLOWERRATEAMOUNT]

 

Accept lower rate amount from the booking message for the channel.

ADVANCED PACKAGE HANDLE

[ADVANCEDPACKAGEHANDLE]

 

When set to Yes, returns additional package details during fetch available packages.

CANCEL PENALTY OVERRIDE

[CANCELPENALTYOVERRIDE]

 

Channel is allowed cancel the booking with penalty exists.

CORPORATE NUMBER REQUIRED

[CORPORATENUMBERREQUIRED]

 

Corporate Number required for the channel to book negotiated rates.

LOG RESERVATION REGRETS

[LOG_RESERVATION_REGRETS]

 

When the parameter value is set to YES, for availability requests which are made through external channels, regrets will be logged in reservation_regrets table if the requested availability criteria is not met.

OVERRIDE DEPOSIT RULE

[OVERRIDEDEPOSITRULE]

 

Override Deposit Rule and allow cancellation refund.

OVERRIDE INVENTORY RESTRICTION

[OVERRIDEINVENTORYRESTRICTION]

 

Override Restriction or availability for the property and continue with booking.

OWNERS CONTRACT REFERRAL YN

[OWNERS_CONTRACT_REFERRAL_YN]

 

When Referral Reservation Parameter under ownership group is set to Y and this parameter is set to Y, reservation can be indicated as a Referral Reservation using create/update booking WS.

RETURN ERROR ON LOWER RATES

[RETURNERRORONLOWERRATES]

 

Return an error when rate received in the booking request by external vendor is lower than Reservation System.

RETURN PACKAGE DETAILS

[RETURNPACKAGEDETAILS]

 

Returns package details during fetch available packages, allows user to book packages while making booking without making call to additional web service.

SESSION CONTROL

[SESSIONCONTROL]

 

When set to YES, reservations for this channel are created for the session using Guarantee code GDS-SESSION.

SESSION MODIFICATION ALLOWED

[SESSIONMODIFICATIONALLOWED]

 

Modification of reservation is allowed when it is in session.

ATTACH PROFILE ROOM FEATURES TO RESERVATION

[ATTACH_PROFILE_ROOM_FEATURES_TO_RESERVATION]

 

If this parameter is enabled, the room features attached to the profile will be auto attached to the reservation.

CHANNEL GENERIC ROOM TYPE

[CHANNEL_GENERIC_ROOM_TYPE]

 

Enable mapping of one channel room type to multiple opera room types.

CHANNEL INVENTORY

[CHANNEL_INVENTORY]

 

Activate the Channel Level Inventory Sell Limits Functionality.

OVERRIDE AR SETTLEMENT VISIBLE ON FOLIO

[OVERRIDE_SHOW_AR_SETTLEMENT]

 

This is a Channel Parameter for overriding the OPERA parameter "AR SETTLEMENT VISIBLE ON FOLIO" which is used to Print AR Settlement Payment on the Folio.

OVERRIDE RATES CLOSED DUE TO RANKING

[OVERRIDE_RATES_CLOSED_DUE_TO_RANKING]

 

Activating this parameter enables booking rate codes closed due to rank restriction.

OWS UPDATE PROFILE FOR RESERVATION

[OWS_UPD_PROFILE_FOR_RESV]

 

When parameter value is set to Y, it will update profile attached with reservation during modify booking from OWS Webservices if request has existing profile id with new profile address, phone, email. When Value is set to N profile attached with reservation will not be updated when profile id is in the request.

PREFERENCE COMMENTS OVERLAY

[PREFERENCE_COMMENTS_OVERLAY]

 

When this parameter is enabled, the external channel must provide a full overlay of the comments, specials, preferences, features, and memberships associated with the reservation.

TEXT MESSAGE HANDLING

[SMS_CONFIRMATIONS]

 

Activate Text Message Handling Functionality when reservation is modified.

VAULT TIMEOUT ERROR

[VAULT_TIMEOUT_ERROR]

 

When parameter value is set to YES, an error message will be returned and the reservation not booked if the credit card verification message times out to CC Vault. When the value is set to NO, the reservation will be created with a Cash payment method, and a warning will be logged as reservation comments to the reservation

AUTO INVENTORY ITEM TRACE

[AUTO_INVENTORYITEM_TRACE]

 

Automatically create or delete Reservation Traces when Inventory Items are attached or deleted for a Reservation via the Channel.

DEFAULT PAYMENT METHOD PER CHANNEL

[DEFAULT_PAYMENT_METHOD_PER_CHANNEL]

 

When active, a default payment method will be assigned to the reservation, and the payment method on the incoming booking will be assigned to a designated window.

 

Table 16-12 Channel Controls — Reservation Settings

CONTROL NAME RELATED FUNCTION / PARAMETER / SETTING DESCRIPTION

RESERVATION STATUS WINDOW

[RESERVATION_STATUS_WINDOW]

 

This parameter specifies the time in minutes to consider for updating a reservation status from "Reserved" to "Changed."

CONFIRMATION EMAIL FROM

[CONFIRMATION_EMAIL_FROM]

 

This parameter can be used to set the sender email address for the confirmation letter.