Profile Anonymization
Prerequisites for Profile Anonymization
To protect the personal information of guests and contacts the profile details can be anonymized. The Profile Anonymization feature masks or removes personal information from the profile record so the guest or contact can remain anonymous. The Anonymize Profile action is irreversible and the profile can no longer be updated.
Required Conditions for Profile Anonymization
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Number of Days for Anonymization OPERA Control requirement must be met.
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Open Folios do not exist.
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Outstanding balance or open folios reservation accounts do not exist
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Routing Instructions do not exist with the profile as the payee.
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No Accounts Receivable Invoices (open / closed) exist and none are linked to the profile's Accounts Receivable (AR) account.
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Outstanding commissions do not exist.
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Future reservations do not exist.
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Owner/Referral details do not exist.
Anonymized Profile Information
Table 2-4 Anonymized Information for the Profile
Profile Element | Anonymization Format | Removed from Database? |
---|---|---|
Name — This includes the Profile, Reservation Name, Credit Card Names, Membership Card Name, and Room Key Card Name. |
AXXXXXXXXZ |
|
Salutation |
AXXXXXXXXZ |
|
Envelope Greeting |
AXXXXXXXXZ |
|
Alternate Name |
AXXXXXXXXZ |
|
Alternate Salutation |
AXXXXXXXXZ |
|
Alternate Envelope Greeting |
AXXXXXXXXZ |
|
Alias/Incognito |
AXXXXXXXXZ |
|
Address (excluding State and Country) |
AXXXXXXXXZ |
|
Communication (that is, Email, Phone) |
AXXXXXXXXZ |
|
Identification (that is, Driver's License, Passport Number) |
XXXXXXXX99 |
|
Birth Date |
Not applicable |
|
Birth Place |
AXXXXXXXXZ |
|
Birth Country |
Not applicable |
|
Gender |
Not applicable |
|
Photographic Images (attachments of any type) |
Not applicable |
|
Tax ID |
AXXXXXXXXZ |
|
Comments/Notes |
Not applicable |
|
Membership Card Number |
AXXXXXXXXZ |
|
Change Log |
Not applicable |
|
Profile Links/Relationships (including the linked profile's change log) |
Not applicable |
|
Web Accounts (username/password) |
Not applicable |
|
Keywords |
Not applicable |
|
Client ID |
AXXXXXXXXZ |
|
Credit Card Number |
Not applicable |
Post Profile Anonymization
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Profile is listed in search result, but the data is anonymized.
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The Profile Overview panel is shaded red
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The Edit and I Want To. . . actions are suppressed.
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You no longer have access to the folio history; all options are hidden when the highlighted folio is linked to an anonymized profile, regardless of the Permanent Folio Storage functionality being active.
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User log entries are removed, including Join Share/Break Share and Link Profiles/Relationships. This includes all reservation user logs and financial user logs.
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Updates to the Profile by external systems are no longer accepted, and a new profile is created.
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Profile cannot be merged with other profiles.