About End of Day
End of Day comprises multiple procedures executed in a sequence to finalize and close the current business date. The Update Business Date procedure advances the business date so that all other users can reinitialize their OPERA Cloud session and commence working on the new business date while End Of Day continue to run additional procedures to post room and package charges, balance financial ledgers, calculate statistics, generate export files, generate reports, and so on for the current business date. You can modify the procedures and reports that execute by accessing Setup. For more information, see Running End of Day.
When the Auto Continue OPERA Control is active, End of Day will automatically commence the next procedure without pausing for confirmation to proceed.
When the Auto Close Cashier OPERA Control is active, all cashiers in open status will be automatically closed during end of day. When the Auto Close Cashier OPERA Control is inactive, cashiers are required to close their cashier prior to End of Day. For more information, see Closing Cashiers.
When the Auto No Show Arrivals OPERA Control is active, arrivals expected are updated to No-show status during end of day. When the Rolling No Show OPERA Control has one or more reservation types selected, matching reservations are automatically updated with new arrival date up until the departure day (default) or the last night of the reservation according to the Rolling No Show Preference OPERA Control.
When the Income Audit OPERA Control is active, business dates can remain open to allow adjustment to charges for dates in open status. For more information, see Income Audit.
In multi-property operations, End of Day can be executed concurrently for multiple properties using separate browser tabs (sessions) from a Hub location. If your browser supports a Duplicate tab option, you can duplicate your current OPERA Cloud End Of Day session to manage and run End of Day for different properties.
Table 6-6 End of Day Procedures
| Procedures | Description |
|---|---|
|
Pseudo Rooms not Checked In |
This step runs before the Update the Business Date procedure and checks in any pseudo room type arrival reservations for the current business date. |
|
Country and State Check |
When the Country Check OPERA Control is set to End of Day. Checks for country and state codes to complete a guest's address. |
|
Arrivals with Deposit Balance Check |
When the Deposit Handling and Arrivals with Deposit Balance OPERA Controls are active, an additional check for arrivals with deposit balance is added, prior to the Arrival not Checked in procedure. End of Day will stop if there are any arrival reservations identified and cannot be continued unless all these reservations are checked in or their deposit balance is zero (ie refunded or retained). |
|
Arrivals not Checked In |
Verifies that guests who are expected to arrive have either checked in or changed their reservation status or arrival date. If not resolved, End of Day may list the reservation status as No Show. |
|
Departures not Checked Out |
Verifies that guests expected to check out have checked out or have extended their stay. You must resolve each guest's Due Out status. You can either extend or check out the guest. |
|
Open Folios |
An Open Folio is a reservation account that is allowed to remain open after checkout. It allows the guest to check out with an outstanding balance and to continue charging until final settlement is made. |
|
Cashier Closure |
Closes any open cashiers other than the End of Day routine cashier. |
|
Weather or Notes |
Enter weather related information or other factors that impact the business day; for example, weather delaying airline flights. |
|
Update the Business Date |
Advances the business date forward one day. Arrivals, departure, charges, and other activities occurring are based on the new business date. The business date can be updated when:
When the above two tasks have been accomplished, a waiting time is displayed based on the Auto UpdateBusiness Date Minutes OPERA Control, before updating the business date. You may change this setting as needed. A broadcast message is sent to all users that the business date is about to be updated. |
|
Pseudo Room Arrivals Next Day |
This step runs after the Update the Business Date procedure and checks in any pseudo room type reservations in arrival status. |
|
Posting Room and Tax |
For more information, see Post Room and Tax. |
|
Staged Comp Postings |
When the Comp Accounting Integration Service OPERA Control is active, this procedure provides the ability to access the Comp Posting Journal when staged comp postings exist in a comp sub-account (101-108) for any reservation; allowing you to send the transactions to the Patron Tracking System (PTS) for approval. Two options are available:
|
|
Audit |
When the Audit OPERA Control is active, this procedure requires a user to enter and verify a total for each transaction code. |
|
Run Additional Procedures |
Runs the additional procedures configured. For more information, see Mandatory or Optional End of Day Sequence Procedures. |
|
Auto Folio Settlement |
When the Auto Settlement Rules and Auto Settlement to be Performed During End of Day OPERA Controls are active, auto folio settlement automatically process payments for reservations. For more information, see Auto Folio Settlement. |
|
Print Final Reports |
Generates, files, prints or emails End of Day reports. For more information, see Managing End of Day Reports. |
|
Folios Required After Void (Greece Country Mode) |
Verifies that reservations with a voided folio have a new folio created for the transactions from the original folio. When a reservation is identified without a new folio, the button for Folios Required displays. Select Folios Required to view the identified reservation(s) and resolve by generating a new folio. Once all listed reservations are resolved, you can select Continue to resume the End of Day. |