OPERA Controls — Blocks

The following tables outline the functions, parameters, and settings that can be configured in the OPERA Cloud Controls Blocks group.

Table 11-9 OPERA Controls — Blocks Functions

FUNCTION RELATED FUNCTION / PARAMETER / SETTING DESCRIPTION

Complimentary badge.

BUSINESS BLOCK

[BUSINESS_BLOCK]

 

Enables the ability to reserve multiple rooms of various room types between a start and end date range. Rooms can be held in non-deduct or deduct status and the inventory held can be washed manually or automatically based on a wash cycle. Individual reservations are then input via rooming list to deduct rooms from the block inventory rather than house inventory. (Enabled on activation of OPERA Cloud Sales & Event Management Essentials, Standard or Premium subscription).

BLOCK RESTRICTIONS

[SET_BLOCK_PICKUP_RESTRICTIONS]

 

Enables the ability to set restrictions for specific block and specific room types by date.

Central badge.

CENTRAL SALES

[CENTRAL_SALES]

 

Enables the ability to create a Central Sales Hub where sales agents can manage central sales activities, manage sales accounts and create central sales leads to send to selected properties.. See About Central Sales. For more information, see About Central Sales.

Complimentary badge.

GROUP ROOMS CONTROL [GROUP_ROOMS_CONTROL]

 

Enables the Group Rooms Control (GRC) availability screen.  The screen displays a daily summary of block inventory by status and displays Contracted, Blocked, Pick Up and Available Rooms by block. (Enabled on activation of OPERA Cloud Sales & Event Management Essentials, Standard or Premium subscription).

IMPORT ROOMING LIST

[GROUP_ROOMING_LIST_IMPORT]

 

When enabled, Import Rooming List is available in the Rooming List. This allows the ability to utilize .xls or .xlsx files to be uploaded, formatted and submitted into the Rooming List for more efficient reservation creation for Block Reservations.

MASTER SUB ALLOCATIONS

[MASTER_SUB_ALLOCATIONS]

 

Master and Sub allocation for allows for more control over the number of rooms designated for wholesale reservations by allowing for all required inventory to be placed on the Master so that the Sub-Allocation can pull its inventory from the Master. The Master Allocation, in turn pulls the allotted inventory from house availability.

MASTER SUB BLOCKS

[MASTER_SUB_BLOCKS]

 

Enables a 'roll-up' parent/sub hierarchy for group blocks for single or multiple properties. Updates to master blocks can be automatically synchronized to all sub-blocks.

 

SYNCHRONIZE MASTER SUB BLOCKS PARAMETER

[SYNCHRONIZE_MASTER_SUB]

Enables the synchronization of data from the master block to the sub block.

Premium badge.

Complimentary badge.

OPPORTUNITIES

[OPPORTUNITIES]

 

Allows to quickly capture blocks and events inquiries and to track the business lost and won.

 

CONVERT OPPORTUNITY TO BLOCK STATUS

[CONVERT_OPP_TO_BLK_STATUS]

When converting an Opportunity to block, the new block will be created in the selected status.

 

RELEASE OPPORTUNITY STATUS

[RELEASE_OPP_STATUS]

When Opportunity is released, it will turn into status set here.

 

DEFAULT MARKET CODE FOR OPPORTUNITY

[DEFAULT_MARKET_CODE_OPP]

Allows to default the value for the Market Code for Opportunity.Market Code is hidden from Create Opportunity screen, but can be customized if needed.

 

DEFAULT SOURCE CODE FOR OPPORTUNITY

[DEFAULT_SOURCE_CODE_OPP]

Allows to default the value for the Source Code for Opportunity.Source Code is hidden from Create Opportunity screen, but can be customized if needed.

Complimentary badge.

SALES ALLOWANCE

[SALES_ALLOWANCE_ACTIVE]

 

Sales Allowance Functionality allows you to set an availability ceiling for group block rooms on a daily basis; requiring sales agents to have the Overbook Sales Allowance user task granted to overbook the sales allowance.

 

BLOCK ORIGIN FOR SALES ALLOWANCE

[BLOCK_ORIGIN_FOR_SALES_ALLOWANCE]

Block Origin Codes to deduct the block allocation against the Sales Allowance. Values:
  • SC: Conference Sales Person At Property

  • CS: Conference Sales Person At Central

  • PMS: Reservation Sales Person At Property

  • ORS: Reservation Sales Person At Central

  • EXT: External System At Null

Premium badge.

Complimentary badge.

SALES MANAGER GOALS

[SALES_MANAGER_GOALS]

 

Enables the ability to setup Sales Manager Goals for Group Rooms & Catering, Transient Rooms, and Activities

TOUR SERIES

[TOUR_SERIES]

 

The tour series functionality allows the setup of reoccurring blocks on a define frequency.

 

TOUR SERIES HANDLING

[TOUR_SERIES_HANDLING]

Determines if a Tour Series is created as a simple copy from original or as sub-blocks.
  • Simple Copy.

  • Master/Sub - allows for updates made to the master block to be applied to all or selected sub tour blocks. 

TRACES

[BLOCK_TRACES]

 

Enables the ability to setup actionable date-driven reminders for specific blocks.

Table 11-10 OPERA Controls — Blocks Parameters

PARAMETER RELATED FUNCTION / PARAMETER / SETTING DESCRIPTION

ALIAS

[BOOKING_ALIAS]

 

Enables the entry of alias name that can be used instead of a Block name when searching for a block.

ALLOW RATE EDITING WITH RATE CODE

[ALLOW_RATE_EDITING_WITH_RATE_CODE]

 

Provides the ability to change the rate amounts on a block room grid even when a rate code has been linked to the block.

AUTO ASSIGN SUB BLOCK CODE

[AUTO_SUB_BLOCK_CODES]

 

Automatically generates sub block codes. Enables Periodic Tour Series in addition to custom tour series. When Inactive (N),Periodic Tour Series option is not available in Tour Series functionality.

BLANK BUSINESS BLOCK START DATE

[DEFAULT_BLANK_BB_START_DATE]

 

Sets the start date to blank for new block. If not active the Start Date is defaulted to the current business date.

BLOCK CODE TEMPLATE

[BLOCK_CODE_TEMPLATE]

 

Activates the block code template pattern used for Central Reservation Systems.

 

TEMPLATE PATTERN SETTING

[BUSINESS_BLOCK_TEMPLATE]

Specifies the block code format to be used when a new block is created. Allows the user to configure the naming convention used in automatically generating block codes for new blocks. MON can be used as a code to insert the first three letters of the current month. Many properties have specific block template requirements for Central Reservation Systems. Note: this pattern must match the BLOCK CODE GENERATION PATTERN.

BLOCK CONTRACT GRID

[BLOCK_CONTRACT]

 

Shows the contract as a selectable option in the room rate grid. Contract grid is used to track the inventory commitments for a block. The Contact grid does not affect house inventory, it is only used for tracking purposes.

 

AUTOLOAD CONTRACT GRID PARAMETER

[AUTOLOAD_CONTRACT_GRID]

When active, the Original Grid is auto loaded into Contract grid. User has an option to 'Stop Auto Load Contract' on a block level.

BLOCK OWNER LOCKING

[BLOCK_OWNER_LOCKING]

 

Once activated, user can select from what block status forward a block owners field will be uneditable.

 

BLOCK OWNER LOCKING STATUS SETTING

[BLOCK_OWNER_LOCKING_STATUS]

Specifies the status at which the Owner field becomes locked within the block status flow.

Premium badge.

BLOCK RANKING

[RANKING]

 

Enables a Ranking field on blocks. The Ranking list field can be used to indicate the rank (or priority) of a block. This field will be editable on for blocks having a status configured as INQUIRY or NON DEDUCT. Ranking is displayed on the Group Rooms Control screen, Function Diary, and the Business Block Short List reports. 

BLOCK RATE CODE NO OVERLAP

[BLOCK_RATECODE_NO_OVERLAP]

 

Disables blocks with overlapping dates from having the same rate code.

BUSINESS BLOCK TYPE

[BUSINESS_BLOCK_TYPE]

 

This feature allows users to attach a "category of business" designation to each booking. For example, they can identify the booking as a wedding, a tour, a conference, a meeting, a convention, and so on. This information can be used later for reporting purposes.

CATERING ONLY BLOCK

[CATERING_ONLY]

  Controls the functionality of the Catering Only check box in the following manner:
  • If the parameter is set to Y and the check box is checked on a block, the Room Details section on the Block Details is hidden. In addition, Room & Rate Grid is not available for this block. User will not be able to allocate inventory for 'Catering Only' block. However, block reservations are allowed for this type of blocks. 'Catering Only' check box is also used in reports.

  • If the parameter is set to N and the check box is checked on a block, no changes applied to the block and the check box is ONLY used for reports.

Premium badge.

CONVERSION

[CONVERSION]

 

Enables Conversion field to be available on business blocks. Block conversion gives sales managers a way to assign a likelihood of conversion to blocks.

COPY WITH DATE OPTION

[COPY_WITH_DATE_OPTION]

 

Copies blocks with the option to select a date range from the source block.

CUTOFF

[CUTOFF]

 

Do you want OPERA Cloud to automatically release non-picked up block rooms back to the house on a given date or do you wish to manual manage the release of allocations? Allotted rooms for a group that are not picked up by a certain date or number of days prior to the group’s arrival can be released back to house inventory for pickup by other group or individual reservations. To release all unused allotments at one time, the cutoff function is used. Rooms can be cut off for an individual block or for all blocks at one time. If the cutoff functionality is not activated, then OPERA Cloud will internally see the cutoff values for each of the days of the block as the actual block date and as such internally the rooms will be cutoff on the night that they were due to be used. This function does not affect the manual Cutoff button. A block can still be cutoff manually through the Cutoff button.

Note: The Allotment Cutoff night audit procedure must be activated in order for the guest room to be released on the cutoff date/days entered in the block. If this procedure is not active, the cutoff date can be used for reference in activities and included on proposals and contracts. For more information, see End of Day (Night Audit) Procedures

ELASTIC BLOCK

[ELASTIC_BLOCK]

 

Activates the elastic block functionality that gives ability to book group reservations outside of the block dates, or for room types not included in the block.

 

Complimentary badge.

SELL LIMITS

[SELL_LIMITS]

This function provides the ability to define a set number of rooms per room type that can be borrowed from house availability once the total rooms within the block have been picked up. Once the maximum number of rooms in the limit is reached, the user must have the appropriate permissions to continue pick up of reservation above the sell limit. Sell limits are not deducted from inventory and are based on house availability.

 

SHOULDER DATES

[SHOULDER_DATES]

If the block is marked as Elastic or Sell Limits in the Inventory Control section of the Block Details, shoulder dates can be added to the block prior to the start date and/or following the end date of the block. These dates are marked with red corner on the Rooms Grid. These 2 fields can be used to define a shoulder period start date and shoulder period end date. The start shoulder period will run from the Shoulder Start date until the start date of the block. The shoulder end period will run from the end date of the block to the Shoulder End date.

 

MAXIMUM SHOULDER DAYS

[MAX_SHOULDER_DAYS]

Some guests may arrive earlier or depart later than the start or end date for a block. This parameter controls the maximum number of days that the start or end date can exceed the group's dates.

INCLUDE INQUIRY IN NONDEDUCT INVENTORY CALCULATIONS

[INCLUDE_INQUIRY_IN_NONDEDUCT]

 

Include Inquiry figures in the non-deduct total calculation in the Group Rooms Control and Function Diary screens.

ENFORCE BLOCK CODE PATTERN LENGTH

[ENFORCE_BLOCKCODE_TEMPLATE_LENGTH]

 

Enforces the maximum length based on the block code pattern for manual entry when the block code template is not defined. This control is only visible when the control for Block Code Template is not active.

Premium badge.

LOWEST GUARANTEED RATE

[RATE_PROTECT]

 

Enabled a Rate Protect checkbox on blocks. This is an indicator that no other groups should be booked using rates lower than those assigned to the block that is indicated as rate protect. The rate protect flag can be applied to all or selected dates of the identified block. (OPERA Cloud does not enforce this restriction.) An indicator is displayed on the Group Rooms Control screen for any date that has a rate protect booking.

MULTI BLOCK RATES

[MULTI_BLOCK_RATES]

 

When the parameter is active, users can select the Rate Codes for the block from a multi-select Rate Code LOV on the Create Block and Block Details screen. The multiple selected rates display on the Rooming List Pickup screen. If the parameter is not active, the Rate Code LOV only provides a single rate code selection.

 

MAXIMUM BLOCK RATES

[MAXIMUM_BLOCK_RATES]

If multiple rate codes are selected for a block, the Rate Code field will display a total count of them as a special indicator. If you select more than one rate code, one rate code must be selected as the primary rate code. The primary rate you select will be displayed in Rate Code field and carried over to the Room Grid. If the Elastic check box is selected, or if the Inventory Control value is Elastic or Sell Limits, you may select rate codes to apply to Allotments, Begin and End Shoulder periods, as applicable.

NAME VALIDATION IN ROOMING LIST

[NAME_VALIDATION_ROOMING_LIST]

 

When enabled, first and last name entries in Rooming List rooming list will require a minimum number of alpha-numeric characters. Last name requires 2 characters and first name requires 1 character. When disabled name field entries will not be validated

Premium badge

NON_COMPETE

[NON_COMPETE]

 

Makes Non-Compete flag available on business blocks. The Non Compete flag on a block can be used to indicate that no competing accounts (accounts having the designated NC Industry code) should be booked at the same time as this block. The non compete flag may be applied to all or selected dates of the identified block. (OPERA Cloud does not enforce this restriction.) An indicator is displayed on the Group Rooms Control screen and Function Diary for any date that has a non compete booking.

OCCUPANCY SPLIT PER ROOM TYPE

[USE_OCCUPANCY_FOR_ROOMBLOCK]

 

Determines whether rates for blocks can be split by occupancy or not. When the parameter is Y, room grids will be built based on room type and occupancy. The number of rooms for each occupancy level must be entered separately. This will result in a more accurate forecasting of the number of persons arriving with a group as well as the total revenue if rooms are priced differently based on the number of people in the room. When the parameter is set to N, room grids are built using only the total number of rooms of each room type and forecasted revenues are based on single occupancy of all rooms.

Premium badge

QUICK ROOM GRID 

[QUICK_ROOM_GRID]

 

When activated, you can select Room Type, Number of Rooms and Rate Amount to be populated into the grid upon saving the block.

RATE CODE MANDATORY BLOCK HEADER

[MANDATORY_RATE_CODE_BLOCKS]

 

Determines whether or not a rate code is a mandatory field for blocks. If rate code is not mandatory, blocks can be made without a rate code.

RETURN BLOCK TO HOUSE

[BLK_TO_HOUSE]

 

After a block has been cutoff, this parameter can either return the unused rooms ( cancelled block reservations or no shows from a block) to house availability or maintain them for the group. If this is not active, the rooms for cancelled reservations will always be returned to the block first, even after the cutoff date. However, the next night audit will cut the rooms off again.

ROOM TRANSACTION CODE ON BLOCK

[ROOM_TRX_CODE_ON_BLOCK]

 

When active, the field Room Revenue Transaction Code is available on the block, Room Details section of the Block Details screen. It identifies the Transaction Code to be used when posting the room charge for reservations linked to the block. If the code entered is a valid Lodging Transaction Code, that Transaction Code is used when posting Room Revenue for Reservations linked to the current block. If the Transaction Code is not valid, or the field is left blank, then the Transaction Code linked to the Rate Code will be used. Or, if no Rate Code is attached to the Block, the Default Transaction Code will be used.

SHIFT DATE

[SHIFT_DATE]

 

Enables the ability to move a block to a new arrival and departure dates when a block grid already exists. If there are any reservations (beside PM reservations) attached to the block, you will not be able to shift dates for the booking.

UNIQUE BLOCK CODE

[UNIQUE_BLOCKCODE]

 

This parameter controls whether or not each block must have a unique block code. If the control is set to "N", the same block code can be used for several blocks. In the user interface, this will change certain features such as selecting a block code on a reservation, as the user will in the case of duplicate codes need to select the block they want to use based on and assuming that a different block name has been entered. Internally, OPERA Cloud stores the block ID so it know exactly which block the reservation is associated to for the purposes of availability, statistics, etc.

USE SINGLE BLOCK STATUS FOR ROOMS AND CATERING

[USE_SINGLE_BLOCK_STATUS]

 

This parameter is only available when OPERA Cloud Controls Catering Events is active. It controls the visibility of the Block Catering Status the Block. When this parameter is active, the Catering Status is hidden. Instead, the rooms, catering, and event statuses are controlled by the Block Status. When this parameter is set to N, the Catering Status and Room Status are visible on a block.

USE QUOTE REFERENCE NUMBER

[USE_QUOTE_REFERENCE_NUMBER]

 

Displays a Quote Reference Number field in Block Presentation and made available in the SC Quote report. For more information, see Quote Report (sample_sc_quote)

WASH SCHEDULE

[WASH_SCHEDULE]

 

Enables you to configure the wash schedule.

WEB FUNCTION SPACE CONFIG

[WEB_FUNCTION_SPACE_CONFIG]

 

When active, users can configure a function space with the meeting rooms on the web options even though the property does not have the license code active.

Table 11-11 OPERA Controls — Blocks Settings

SETTING DESCRIPTION

BLOCK CODE GENERATION PATTERN

[DEFAULT_BLOCK_CODE_TEMPLATE]

Defines the block code pattern to auto generate the block code. Allows the user to configure the naming convention used in automatically generating block codes for new blocks. If BLOCK CODE TEMPLATE is active, the BLOCK CODE GENERATION PATTERN must match the TEMPLATE PATTERN SETTING OPERA Control.

Valid values:
  • 'Y', 'YY', 'YYYY' for year

  • 'M', 'MM', for month number

  • 'MON' for the month name

  • 'D', 'DD' for the day number

  • 'A' for any alpha

BLOCK CODE VALIDATION RULE

[BLOCK_CODE_VALIDATION_RULE]

Controls the validation of when a specific block code can be reused.

Note:

This setting is only available when the Unique Block Code parameter is inactive.
Valid values:
  • NON_OVERLAPPING_DATES

  • START_OF_INVENTORY_WEEK

For example, if the parameter value is set to 90 and the block is 91 nights, the block room nights and revenue will not be calculated when you access the Block presentation until you select the Calculate link.

CALCULATE BLOCK STATISTICS

[CALCULATE_BLOCK_STATISTICS]

To improve performance, specify a nights value determining when Room and Revenue totals are not automatically calculated in the Block Overview panel. Blocks with nights exceeding this setting display a Calculate action for the totals to be calculated and displayed on-demand.

CATERING STATUS WHEN COPYING AN EVENT

[COPY_CATERING_STATUS]

Identifies the catering status when copying an event.

Valid values:
  • All status codes where the catering deduct inventory = N and starting status = Y.

COPY BOOKING NOTES

[COPY_BOOKING_NOTES]

Copies booking notes by default.

Valid values:
  • Yes

  • No

COPY BOOKING STATUS

[COPY_BOOKING_STATUS]

Identifies the booking status while copying a booking.

Valid values:
  • All status codes where the starting status = Y.

DEFAULT VALUE FOR INVENTORY CONTROL

[DEFAULT_VALUE_FOR_INVENTORY_CONTROL]

Defaults the value for inventory control for new blocks.

Values: Elastic / Non-Elastic / Sell-Limit (Available when the Sell Limit OPERA Control is active).

DATE DEFINITE

[DATE_DEFINITE]

Status that will be used to track the date the business block turned Definite. This date will be used in OPERA Reporting & Analytics.

DATE PROSPECT

[DATE_PROSPECT]

Status that will be used to track the date the business block turned Prospect. This date will be used in OPERA Reporting & Analytics.

DATE TENTATIVE

[DATE_TENTATIVE]

Status that will be used to track the date the business block turned Tentative. This date will be used in OPERA Reporting & Analytics.

DEFAULT CATERING STATUS

[DEFAULT_BLOCK_CATERING_STATUS]

This is the default catering status assigned to a block when new blocks are created. Valid values: All status codes where the catering deduct inventory = N and starting status = Y.

DEFAULT NEW BLOCK STATUS

[DEFAULT_NEW_BLOCK_STATUS]

Identifies the default block status for new blocks.

Valid values:
  • All status codes where the starting status = Y.

MAXIMUM BLOCK AVAILABLE DAYS

[MAXIMUM_BLOCK_AVAILABLE_DAYS]

Defines the maximum number of days from the current business date, for which a block can be created.

MAXIMUM BLOCK ADVANCED BOOKING DAYS

[MAX_BLOCK_ADV_BOOKING_DAYS]

Defines how far into the future from the current business date a group block can be created.

MAXIMUM NUMBER OF NIGHTS FOR BLOCK RESERVATION

[MAXIMUM_NIGHTS_FOR_BLOCK_RESERVATIONS]

Defines the maximum number of nights a block reservation can be booked.

MAXIMUM NUMBER OF BLOCK DAYS

[MAX_BLOCK_DAYS]

Defines the maximum number of nights allowed for a block.

PROFILE PROMPT FOR BLOCKS

[PROMPT_PROFILE_BB]

This control determines if the user will be prompted to associate a profile to a block if one has not been attached. The control can be set to N (None), P (Prompt) or R (Require a profile for all blocks).

PROPERTY LEAD BLOCK OWNER

[PROPERTY_LEAD_BLOCK_OWNER]

Defines the owner to assign to property leads received from Central Sales. This owner is also assigned to the "CSL" activity created for property leads received. For more information, see Sales Activities.

PROPERTY LEAD NEW BLOCK STATUS

[PROPERTY_LEAD_NEW_BLOCK_STATUS]

Defines the (non-deduct) block status for property leads received when the Opportunities OPERA Control is not active.

REPORTING PERIOD

[REPORTING_PERIOD]

Default the reports to Calendar or Fiscal definitions.

ROOMING LIST RESERVATION METHODS

[RESV_METHOD_TYPE]

Identifies the reservation methods that enable entry of the rooming list due date.

Valid values:
  • All booking methods.

REPORTING PERIOD

[REPORTING_PERIOD]

Default the reports to Calendar or Fiscal periods.

SCHEDULED TIME TO UPDATE BLOCK CATERING STATUS TO ACTUAL

[SCHEDULED_TIME_UPDATE_CATERING_STATUS]

Activates a background process to run within 30 minutes of the specified time to automatically change the Catering status to Actual. The process will update blocks where all events are in Actual status and the  Block End Date is between (Current System Date-5) and Current System Date.

TURN BOOKING INTO ACTUAL UPON

[TURN_BOOKING_INTO_ACTUAL_UPON]

Turns a booking into status ACTUAL upon booking arrival / booking departure.

Valid values:
  • ARRIVAL (bookings turn to ACTUAL on the booking arrival date)

  • DEPARTURE (bookings turn to ACTUAL on the booking departure date)

  • NOTUSED (bookings do not turn to ACTUAL)

When Not Used is selected, the booking will NOT be automatically updated to ACTUAL status, users will have to change the booking status manually.