1. User Guide
  2. Administration
  3. Booking Administration
  4. Marketing Management
  5. Configuring Origin Codes

Configuring Origin Codes

OPERA Cloud maintains origin of business statistics, which enables you to track reservations by setting up origin codes (the originating media source for the reservation). Just as market codes can be grouped into market groups for reporting purposes, origin codes are attached to reservation records to track how reservations come into the property. Each property or property chain determines the breakdown of the origin information it requires (for example, mail, telephone, fax, central reservations, travel agency, GDS, and so on).

Note:

When the Multi Property OPERA Control is active, new Origin Codes are created by selecting the Template tab. Once created, you can copy Origin Codes to specific properties using the Copy action. See Copying Configuration Codes to Multiple Properties for more information.

Adding Origin Codes

  1. From the Administration menu, select Booking, select Marketing Management, and then select Origin Codes.

  2. Click New and complete the following fields:

    1. Code: Enter the origin code used to assign to an origin (for example, PH, FX, WI, INT, and so on).

    2. Description: Enter text that describes the origin code (for example, telephone, fax, walk-in, Internet, and so on).

    3. Manage Translations: (Available when the Multi Language function under the General group is active.) Select to open the multi-language descriptions screen and configure a language translation for the description.

    4. Sequence: Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned. 

  3. Click Save to save and exit or click Save and Continue to save this code and add another.

Editing Origin Codes

  1. From the Administration menu, select Booking, select Marketing Management, and then select Origin Codes.

  2. Enter search criteria, then click Search.

  3. Select the origin code in the search result, then click the vertical ellipsis Actions menu and select Edit.

  4. Update the details.

  5. Click Save.

Deleting Origin Codes

  1. From the Administration menu, select Booking, select Marketing Management, and then select Origin Codes.

  2. Enter search criteria, click Search.

  3. Select the origin code in the search result, then click the vertical ellipsis Actions menu and select Delete.

  4. Click Delete to confirm.

Parent topic: Marketing Management