Credit Bills for Folios

Once a folio has been generated you can associate a credit (that is, a negative posting) with it. Using the Maximum Credit Days For Individuals and Maximum Credit Days For Non-Individuals OPERA Controls you may stipulate that a credit bill can be applied to a folio for only a limited number of days following the date the folio was created.

Note:

A folio must have been generated before the current business date in order to associate a credit bill with that folio. An exception is the case of deposit folios. If a folio was created on the current date for a deposit, a credit bill may be associated with the deposit folio up until the time the reservation is checked in.

Using the Same Day Credit Bills OPERA Control, you can define when a Credit Bill can be issued. There are three options:

All: You can create a credit bill on all folios on the same date the folios are generated.
Deposit: You can create a credit bill on deposit folios on the same date the folios are generated.
Never: You cannot create a credit bill on folios on the same date they are generated.

Follow these guidelines when associating a credit bill with a folio:

You can generate a credit bill for an amount up to the remaining balance on the original folio. For example, if you have a folio for $100.00 and you have already issued a credit bill for $20.00, then you can only issue a credit bill for the remaining $80.00 of that folio.
You cannot associate a credit bill with another credit bill unless the Allow Credit Bill for Credit Bill Folios OPERA Control is active.
You cannot apply a credit bill to a voided bill.

Note:

When the Credit Bill Reasons OPERA Control is active, a Credit Bill Reason prompt is displayed when you generate a Credit Bill. Select a credit bill adjustment code and enter any remarks.

Note:

When the Advanced Deposit Handing OPERA Control is setup to Generate a Deposit Folio, transaction codes configured as Paid Out will not be available for selection when posting to a Credit Bill.

Note:

The passer-by folio template is used to generate credit bills.

Generating a Credit Bill

From the OPERA Cloud menu, select Financials, select Cashiering, and then select Folio History.
Enter search criteria , then click Search.
Select the folio then click the vertical ellipsis Actions menu and select Generate Credit Bill.
On the Credit Bill screen:
1. Select Individual Transactions to select an individual transaction to apply the credit against.
2. Select All Transactions to apply the credit against all previously posted transactions.
3. When adding charges in the Post Charges panel, click the vertical ellipsis Actions menu and select Add Charge.
4. Enter the transaction code of the charge and enter the price as a negative value. The quantity will set to 1 by default.
5. Enter additional information such as the Supplement, Reference, or a Check Number. The Supplement field is mandatory for all negative posts.
6. When adding payments in the Post Payments panel, click the vertical ellipsis Actions menu and select Add Payment.
7. Enter the payment method and the amount of the payment. You must add a minus sign to the payment amount, for example, -13.20. Cash or Check payment types are not allowed for negative amounts.
8. When making a payment for All Transactions, the payment amount is pre-filled in the Amount field.
9. Enter any value in the Reference field for the negative payment. This field is mandatory for all negative payments
10. The Supplement field is available but not mandatory.
11. Click Settle Credit Bill or click Settle and Print Credit Bill to generate a credit invoice.
12. On the next screen, select a terminal to process the payment.

Adding Credit Reasons to Transactions

When the Enforce Full Credit per Line Item OPERA Control is active; you must enter a credit bill reason using the supplement field.

From the OPERA Cloud menu, select Financials, select Cashiering, and then select Folio History.
Enter search criteria , then click Search.
Select the folio then click the vertical ellipsis Actions menu and select Generate Credit Bill.
On the Credit Bill screen:
1. Select a transaction, then click the vertical ellipsis Actions menu and select Credit Reason.
  1. Supplement: Enter text for reason.
  2. Click Save.
2. Repeat for other transactions listed.