Configuring Out of Order and Out of Service Reasons

Adding an Out of Order / Service Reason

1. From the Administration menu, select Inventory, select Rooms Management, and then select Out of Order /Service Reasons.

2. Click New and complete the following fields:

   Note:

   When the Multi Property OPERA Control is active, new Out of Order and Out Of Service codes are created by selecting the Template tab. Once created, you can copy Out of Order and Out Of Service codes to specific properties using the Copy action. For more information, see Copying Configuration Codes to Multiple Properties.

   1. Code: Enter a code for the reason.

   2. Description: Enter a Descriptive explanation for the reason code.

   3. Sequence: Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned.

3. Click Save.

Editing an Out of Order / Service Reason

1. From the Administration menu, select Inventory, select Rooms Management, and then select Out of Order /Service Reasons.

2. Enter search criteria and click Search.

3. In the search results, select the Code and click the vertical ellipsis Actions menu and select Edit.

4. Make the required changes.

5. Click Inactive to make a code inactive; inactive codes are not available for selection.

6. Click Save.

Deleting an Out of Order / Service Reason

1. From the Administration menu, select Inventory, select Rooms Management, and then select Out of Order /Service Reasons.

2. Enter search criteria and click Search.

3. In the search results, select the Code and click the vertical ellipsis Actions menu and select Delete.

4. Click Delete to confirm.

Note:

If the Reason code you are attempting to delete is used in either one of the Out of Order Default Reason Code or Out of Service Default Reason Code settings, the code cannot be deleted. In that case, update the setting(s) with a new value and then delete the original code.