Configuring Custom Charges

Prerequisites for Configuring Custom Charges

Custom Charges allows you to configure a charge (ie city tax) to be posted during the End of Day Post Room & Tax procedure and other scenarios where the room & tax charges are posted. Custom Charge is calculated per person (adults and children) and posted each night.  

In addition, you can configure exemptions to the Custom Charge, which can be setup on reservations for the entire stay or for specific dates of the stay.

This feature is used in specific countries only.

Adding Custom Charges

1. From the Administration menu, select Financial, select Cashiering Management, and select Custom Charges.

2. Click New and complete the following:

   1. Property: Select or confirm the property.

   2. Code: Enter a code for the custom charge.

   3. Description: Enter a description for the custom charge.

   4. Price: Enter a price (per person) for the charge.

   5. Posting Rhythm: Select to expose the Posting Rhythm fields.

   6. Posting Rhythm: Select the Posting Rhythm pattern for the Custom Charge.

       Post Every Night For X Nights

      • X Nights: The number of nights for which the Custom Charge posts to the reservation. The Custom Charge stops posting to the reservation after this number of Nights.

      Post On Every X Nights Starting Y Night

      1. Start On Night: The stay night when the Custom Charge begins posting to the reservation with the amount defined in the Price Starting Y Night field.

      2. Post Every: The stay nights interval in which the Custom Charge posts to the reservation for the amount defined in the Price Starting Y Night field.

      3. Price Starting Y Night: The amount for which the Custom Charge is posted to the reservation, starting on the stay night defined in the Start On Night field. 

   7. Rule Type: Select a rule type from the list or leave unselected for no rule.

   8. Rate: Define the Custom Charge Ranges to determine the Price of the Custom Charge, if the Rate falls into one of the defined ranges. Should the Rate not fall into a defined range, then the Price on the Manage Custom Charges screen applies. Transaction Codes and/or Package(s) can be excluded from the Rate calculation for a Custom Charge.

      1. Rate Range From: The lowest Rate for which the corresponding Price will post as a Custom Charge.

      2. Rate Range To: The highest Rate for which the corresponding Price will post as a Custom Charge.

      3. Price: The Price of the Custom Charges recorded for reservations with room & tax amounts in the corresponding range.

      4. Exclude Transactions: Select the Transaction Codes to be excluded from the rate calculation for Custom Charge. The list of values does not include any Transaction Codes associated with the Payment or Wrapper Transaction Groups.

      5. Exclude Packages: Select the Packages to be excluded from the rate calculation for Custom Charge.

      6. Exclude Package Groups: Select the Package Groups to be excluded from the rate calculation for Custom Charge.

   9. Rate Percentage With Limit: Define the Percentage to determine the Price of the Custom Charge, if the Percentage amount is less than the defined Limit. Should the Percentage amount be greater than the defined Limit, then the Limit on the Manage Custom Charges screen applies.

      1. Percentage: The percentage of the Rate, which will be posted as the Custom Charge to a reservation.

      2. Limit: The maximum amount for which the Custom Charge will post to a reservation.

      3. Exclude Transactions: Select the Transaction Codes to be excluded from the rate calculation for Custom Charge. The list of values does not include any Transaction Codes associated with the Payment or Wrapper Transaction Groups.

      4. Exclude Packages: Select the Packages to be excluded from the rate calculation for Custom Charge.

      5. Exclude Package Groups: Select the Package Groups to be excluded from the rate calculation for Custom Charge.

   10. Start Date: Enter or select a start date.

   11. End Date: Enter or select an end date.

3. Click Save or Save and Continue to add another.

Editing Custom Charges

1. From the Administration menu, select Financial, select Cashiering Management, and select Custom Charges.

2. Enter search criteria and click Search.

3. Select the custom charge, click the vertical ellipsis Actions menu and click Edit.

   1. Update details.

   2. Inactive: Select to inactive the custom charge.

4. Click Save.

Deleting Custom Charges

1. From the Administration menu, select Financial, select Cashiering Management, and select Custom Charges.

2. Enter search criteria and click Search.

3. Select the custom charge, click the vertical ellipsis Actions menu and click Delete.

4. Click Delete to confirm.

Copying Custom Charges

1. From the Administration menu, select Financial, select Cashiering Management, and select Custom Charges.

2. Enter search criteria and click Search.

3. Select the custom charge, click the vertical ellipsis Actions menu and click Copy.

4. For more information, see Copying Configuration Codes to Multiple Properties