Managing Accompanying Guests
When the Accompanying Profile OPERA Control is active you can also link additional guest profiles as accompanying guests; identifying someone who is also occupying the room but does not require a separate reservation account or has independent stay dates. When the Print Registration Cards for Accompanying Guests OPERA Control is active you can generate a registration card for accompanying profiles linked to the reservation. You can also search for reservations by accompanying guest names in Manage Reservations search. If the guest requires a separate folio or has staggered arrival or departure dates use the Shares option instead. For more information, see Managing Reservations Shares
Adding Accompanying Guests
-
From the OPERA Cloud menu, select Bookings , select Manage Reservation.
-
Enter search criteria, click Search.
-
Select the reservation in search result, then click I Want To . . . and select Accompanying Profile or open the reservation presentation and click Accompanying Profile.
-
Click Edit.
-
Click New to link a profile.
-
Enter search criteria and click Search.
Note:
Click Create Guest Profile to create a new profile. For more information, see Creating a Guest or Contact Profile. -
Select a profile in the search result, then click Select.
-
Click Save.
-
-
Click Save or click Save and Edit Stay Details to launch Manage Reservation.
Deleting Accompanying Guests
-
From the OPERA Cloud menu, select Bookings , select Manage Reservation.
-
Enter search criteria, click Search.
-
Select the reservation in search result, then click I Want To . . . and select Accompanying Profile or open the reservation presentation and click Accompanying Profile.
-
Click Edit.
-
Select the accompanying guest, then click the vertical ellipsis Actions menu and select Delete.
-
Click Save or click Save and Edit Stay Details to launch Manage Reservation.
Parent topic: Managing Reservation Linked Profiles