1. User Guide
  2. Administration
  3. Enterprise Administration
  4. OPERA Controls
  5. OPERA Controls — General

OPERA Controls — General

The following tables outline the functions, parameters, and settings that can be configured in the OPERA Controls General group.

Table 11-41 OPERA Controls — General Functions

FUNCTION RELATED FUNCTION / PARAMETER / SETTING DESCRIPTION

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Central badge.

CENTRAL SALES

[CENTRAL_SALES]

  

Enables the ability to create a Central Sales Hub where sales agents can manage central sales activities, manage sales accounts and create central sales leads to send to selected properties.

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Central badge.

CLOUD HUB INTEGRATION

[ACTIVATE_PMS_INTEGRATION]

  

Activates Cloud Hub Integration functionality by auto-creating OXI-OPERA central interface configurations for the property.
 

INTERFACE

[CENTRAL_INTERFACE_ID]

Interface Id to be used for creating central interface configurations.

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Central badge.

CLOUD HUB INTEGRATION FOR ALL PROPERTIES

[ACTIVATE_PMS_INTEGRATION_GLOBAL]

 

Activates Cloud Hub Integration functionality by auto-creating OXI-OPERA central interface configurations for all properties in the chain.

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FILE ATTACHMENTS

[ATTACHMENTS]

Enables the ability to attach files (<10MB) to Profiles, Reservations, Blocks and Activities.

  • Reservation and Block attachments are retained for the life of the reservation or block and purged after departure.

  • Activity attachments are purged along with the purge of an Activity.

  • Profile attachments are purged along with the purge of a Profile.

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MULTI LANGUAGE

[GUEST_LANGUAGE]

  

Enables multi-language functionality for translation of values on guest stationery. This function also actives alternate name functionality which allows CRS integrated properties to record guest names in the national character set for searching and output on guest stationery.

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OPERA CLOUD DIGITAL ASSISTANT

[ORACLE_DIGITAL_ASSISTANT]

  

Activates a chatbot for an alternate way to accomplish tasks through natural language conversations via a keyboard or microphone (speech to text).

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OWNER

[OWNER]

  

Provides the ability to define and associate a sales owner code for each account (company/agent) profile and business block. The owner code can be referenced for filter criteria within reporting and searching within the application. (Enabled on activation of OPERA Cloud Sales & Event Management Essentials, Standard or Premium subscription).

SCHEDULED REPORTS

[REPORT_SCHEDULER]

 

Activates Scheduled Reports Functionality.

TEXT MESSAGE HANDLING

[SMS_CONFIRMATIONS]

  

Activates integration to SMS service providers for SMS text message delivery of confirmations, guest messages and queue room ready notifications to guests plus queue rush rooms alerts to housekeeping room attendants.

Requires a subscription with local SMS service provider that supports email-to-sms or HTTP POST.

TRACK IT

[TRACK_IT]

  

Track-It enables the management of tasks for the delivery and collection of guest luggage, vehicles, parcels, and other items which need to be tracked.

Track-It also supports tracking of lost and found items.

Track-It functionality is also available on a smartphone via the OPERA Cloud /mobile web application.
 

DEFAULT PARCEL LOCATION

[DEFAULT_PARCEL_LOCATION]

Specifies the default location for Parcel type.
 

DEFAULT PARCEL ACTION

[DEFAULT_PARCEL_ACTION]

Specifies the default action for Parcel type.
 

DEFAULT PARCEL TYPE

[DEFAULT_PARCEL_TYPE]

Specifies the default type for Parcel type.
 

DEFAULT VALET LOCATION

[DEFAULT_VALET_LOCATION]

Specifies the default location for Valet type.
 

DEFAULT VALET ACTION

[DEFAULT_VALET_ACTION]

Specifies the default action for Valet type.
 

DEFAULT VALET TYPE

[DEFAULT_VALET_TYPE]

Specifies the default type for Valet type.
 

DEFAULT BAGGAGE LOCATION

[DEFAULT_BAGGAGE_LOCATION]

Specifies the default location for Baggage type.
 

DEFAULT BAGGAGE ACTION

[DEFAULT_BAGGAGE_ACTION]

Specifies the default action for Baggage type.
 

DEFAULT BAGGAGE TYPE

[DEFAULT_BAGGAGE_TYPE]

Specifies the default type for Baggage type.
 

DEFAULT LOST LOCATION

[DEFAULT_LOST_LOCATION]

Specifies the default location for Lost type.
 

DEFAULT LOST ACTION

[DEFAULT_LOST_ACTION]

Specifies the default action for Lost type.
 

DEFAULT LOST TYPE

[DEFAULT_LOST_TYPE]

Specifies the default type for Lost type.

Table 11-42 OPERA Controls — General Parameters

PARAMETER SETTING DESCRIPTION

ACCESS EXCLUSION

[ACCESS_EXCLUSION]

   Enables access exclusion for the block. When a block access exclusion is configured for a business block, specific central reservation offices (CROs) cannot edit the block (i.e., add a new reservation or modify an existing reservation in the block; cancel a reservation in the block, or both).

ACTIVATE TEMPLATE TASKS ON ALL DEPENDENT PROPERTY ROLES

[TEMPLATE_TASK_ACTIVATION_ON_PROPERTY_ROLES]

  

Activates newly selected or deselected template tasks for all dependent property roles.

DEVICE SELECTION FOR CHANGES LOG TRACKING

[DEVICE_SELECTION_FOR_CHANGES_LOG_TRACKING]

  

Enables display of device (client workstation) selection during user login for user activity tracking in the changes log. (Available with South Korea Country mode).

ENABLE WATERMARK FOR REPORTS

[REPORT_WATERMARK]

  

Enables adding a watermark to all reports created in PDF format.
 

CONFIGURE WATERMARK SETTINGS

[REPORT_WATERMARK_MODE]

Specifies the watermark settings to be applied to all reports in all properties where watermark functionality is active. This setting can be overridden by customizing watermarks on the report group or individual report level.

GUIDED LEARNING

[GUIDED_LEARNING]

  

Enables in-application guided learning.

INFORMATION COLLECTION

[INFORMATION_COLLECTION]

  

Activate Information Collection functionality to allow for the collection of information at specific locations in OPERA Cloud. This includes the ability to configure which type of information collection functionality is active in the property.
 

INFORMATION COLLECTION METHODS

[INFORMATION_COLLECTION_METHODS]
Select the method(s) which will be used for Information Collection functionality.

  • BR_PROFILE_INFO — Profile Information with Universal Payload tags (Brazil) (PROFILE_OPTIONS, Global Level)

  • BR_RESERVATION_INFO — Reservation Information with Universal Payload tags (Brazil) (RESERVATION_OPTIONS, Global Level)

  • EFOLIO_EXPORT — EfolioExport (BEFORE_SETTLEMENT, Global Level)

  • IT_FATTURA_E_INVOICE — Italy Fattura e-Invoice (RESERVATION_OPTIONS, Global Level)

  • IT_LOTTERY_NO — Lottery Number (BEFORE_SETTLEMENT, Global Level)

  • PROFILE_EINVOICE_ADDRESS — Profile eInvoice Address field with Universal Payload tag (PROFILE_OPTIONS, Global Level)

  • PURCHASE_ORDER_DETAILS — Reservation Purchase Order information.

  • SA_CUSTOMER_TYPE — Custom Type for Profile (PROFILE_OPTIONS, Global Level)

  • TW_E_INVOICE — Taiwan e-Invoice (BEFORE_SETTLEMENT, Global Level)

  • ONLINE_OFFLINE_RESERVATION: You can set each reservation as an Online or Offline as required for country specific exports BH_DAILY_SUMMARY and BH_DAILY_SUMMARY_DAY.

  • DECLARATION_OF_INTENT: Declaration of Intent Number and Receipt Date (PROFILE_OPTIONS, Global Level).

  • FOLIO_PROFILE_VALIDATION:

    • If Payee Profile is an Individual Profile, ID Type, ID Number and UDFC10 fields are validated and user is prompted if values are empty.

    • If Payee profile is a Company profile, TAX1_NO and UDFC10 fields are validated and user is prompted if values are empty.

  • VAT_NO_TAX_ID : VAT Number validation for Tax ID field (BEFORE_SETTLEMENT, Global Level)

  • VAT_NO_ID_TYPE: VAT Number validation for a selected ID Type. For example, ID or PASSPORT (BEFORE_SETTLEMENT, Global Level)
 

PAYEE COUNTRY VAT NUMBER VALIDATION

[PAYEE_COUNTRY_VAT_VALIDATION]

Country from the payee profile primary address used for validation with Information Collection Methods VAT_NO_ID_TYPE and VAT_NO_TAX_ID.
 

PROFILE ID TYPES FOR VAT NUMBER VALIDATION

[PROFILE_ID_VAT_VALIDATION]

Profile ID types used for validation with Information Collection Method VAT_NO_ID_TYPE.
 

PROFILE TYPE FOR VAT NUMBER VALIDATION USING ID TYPE

[PROFILE_VAT_VALIDATION_ID_TYPE]

Payee profile type used for validation with Information Collection Method VAT_NO_ID_TYPE
 

THRESHOLD AMOUNT FOR VAT NUMBER VALIDATION

[THRESHOLD_AMT_VAT_VALIDATION]

Payee profile type used for validation with Information Collection Method VAT_NO_TAX_ID.
 

PROFILE TYPE FOR VAT NUMBER VALIDATION USING TAX ID

[PROFILE_VAT_VALIDATION_TAX_ID]

The threshold amount (net amount) to be reached for validation with Information Collection Methods VAT_NO_ID_TYPE and VAT_NO_TAX_ID.

MULTI PROPERTY

[MULTI_PROPERTY]

  

Activates template configuration and/or property-to-property copying of configuration.

NUMERIC KEYBOARD FOR ROOM NUMBER

[DEVICE_NUMERIC_KEYBOARD]

  

Activates the mobile device keyboard to default to the numeric keyboard on selection of the Room Number field.

PROPERTY BROCHURE

[PROPERTY_BROCHURE]

 

The Property Brochure is a resource that central sales, reservations, and on-property staff can use to obtain detailed information about services, facilities, accommodation at your property, and details on transportation options and local attractions in surrounding areas of your property. The Property Brochure can include high-quality photographs of your property accommodations and facilities and information on popular local attractions, dining and retail, local airports, transportation services, and other facilities.

PROPERTY ROLES WITHOUT TEMPLATE

[PROPERTY_ROLES_WITHOUT_TEMPLATE]

  

Enables you to create property roles and assign tasks to the roles without needing to copy roles from template.

REPORTS GLOBAL ONLY

[REPORTS_GLOBAL_ONLY]

  

Only display global reports for CRO access.

RESTRICT CREDIT CARD MANUAL ENTRY

[RESTRICT_CC_MANUAL_ENTRY]

  

Prohibits manual inputting of credit card details in payment windows.

SITE PLAN

[SITE_PLAN]

 

The Site Plan is available to display images of the property, facilities, amenities or other subject matter such as diagrams that are useful to staff.

STORE IP ADDRESS IN CHANGES LOG

[STORE_IP_ADDRESS_USER_ACTIVITY_LOG]

  

When active the IP Address will be displayed in the Changes Log.

VIEW RECENTLY USED RECORDS

[RECENT_USED_RECORDS_MENU]

  

Enables the View Recently Viewed Records list within the I Want To menu for Profile, Reservation, Event, Sales Activities and Block search screens.

Table 11-43 OPERA Controls — General Settings

SETTING DESCRIPTION

BACKGROUND

[OPERA9_BACKGROUND]

The color of the strip displayed at the top of the application.

CENTRAL CURRENCY CODE

[CENTRAL_CURRENCY_CODE]

Defines the currency code used for Membership Calculation Rules and Redemption when applying exchange rates to Membership revenue. 

CUSTOM TRANSLATION TYPE

[CUSTOM_TRANSLATION_TYPE]

Specifies the chain specific custom translation.

DEFAULT SEARCH MODE

[DEFAULT_SEARCH_MODE]

Specifies the default search type used in Manage Profiles, Blocks, and Reservations.

EXPORT CHARACTER SET

[EXPORT_CHARACTER_SET]

Specifies the character set used to write the export files.

GAMING ID

[GAMING_ID]

Determines where the Gaming ID is stored.

GOVERNMENT ID

[GOVERNMENT_ID]

The government identification associated with the property.

PROPERTY TAX ID

[PROPERTY_TAX_ID]

Specifies the tax identification number for the property.

PROXY CREDENTIALS

[PROXY_CREDENTIALS]

Specifies the proxy server's username and password (e.g., username:password).

PROXY SERVER

[PROXY_SERVER]

Specifies the proxy server for HTTP calls from within the database server.

PROXY SERVER BYPASS

[PROXY_SERVER_BYPASS]

Specifies the bypass proxy server for the configured local addresses. Addresses are entered separated with , (comma). Whole domains can be entered in the format *.<DOMAIN.NAME>

WEEKEND DAYS

[WEEKEND_DAYS]

Specifies the weekend days.

Parent topic: OPERA Controls