Configuring Lost Reason Codes
Adding Block Lost Reasons
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From the Administration menu, select Booking, select Block Management, and then select Lost Reasons.
- Click New and complete the following fields:
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Code: Enter a code (up to 10 characters) for the lost reason
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Description: Enter a text description of the lost reason
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Sequence: Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned.
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Click Save.
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Editing Block Lost Reasons
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From the Administration menu, select Booking, select Block Management, and then select Lost Reasons.
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Enter search criteria, then click Search.
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Select a block lost reason in the search result, then click the vertical ellipsis Actions menu and select Edit.
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Update the configuration.
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Click Save.
Deleting Block Lost Reasons
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From the Administration menu, select Booking, select Block Management, and then select Lost Reasons.
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Enter search criteria, then click Search.
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Select a block lost reason in the search result, then click the vertical ellipsis Actions menu and select Delete.
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Click Delete to confirm.
Parent topic: Block Management Overview