Configuring Property Interfaces Unit Charges

The Unit Charge panel allows you to configure the unit prices for a PBX phone system. When a call is made, OPERA Cloud looks at all defined variables/parameters to try and identify the call and assign a unit charge. If OPERA Cloud is unable to identify the call based on the variables/parameters defined in the system, OPERA Cloud identifies the call as a House call and the default charge is used.

Editing Post Unit Charges

1. From the Administration menu, select Interfaces, and then select Property Interfaces.

2. Enter search criteria and click Search.

3. Select the interface in the search result, then click the vertical ellipsis Actions menu and select Edit.

4. Select the Unit Charges link

5. Click Edit.

6. Post unit charge based on: Select a value from the list:

   1. Meter pulse

   2. Total Amount

   3. Auto choose

7. Click Save.

Adding Property Interface Unit Charges

1. From the Administration menu, select Interfaces, and then select Property Interfaces.

2. Enter search criteria and click Search.

3. Select the interface in the search result, then click the vertical ellipsis Actions menu and select Edit.

4. Select the Unit Charges link

5. Click Edit.

   1. Trunk ID. Enter the trunk ID. A trunk can be defined as a set of phone line going out of or coming into the hotel. A single property can have several trunks. For example, one trunk could be strictly used for local calls and another trunk could be strictly used for international calls.

   2. Line Type. Select the line type. The options are:

      • R1 (Line 1)

      • R2 (Line 2)

      • B (Booth)

      • H (House)

   3. VIP code. Select the VIP code.

   4. Default Charge. Enter the default charge. When a call is made, OPERA Cloud looks at all defined variables/parameters to try and identify the call and assign a unit charge. If OPERA Cloud is unable to identify the call based on the variables/parameters defined in the system, OPERA Cloud identifies the call as a House call and the value entered in this field is used as the default charge.

   5. Tariff. Enter the tariff number. The tariff number allows you to charge a different monetary value for each line type. For example, tariff 1 may be for line 1 and tariff 2 may be for a house line.

6. Click Save.

Editing Property Interface Unit Charges

Note:

When editing existing unit charges, charges with an identical trunk ID/line type/VIP code/tariff combinations are grouped together.

1. From the Administration menu, select Interfaces, and then select Property Interfaces.

2. Enter the search criteria and click Search.

3. Select the interface in the search result, then click the vertical ellipsis Actions menu and select Edit.

4. Update details.

5. Click Save.

Deleting Property Interface Unit Charges

1. From the Administration menu, select Interfaces, and then select Property Interfaces.

2. Enter the search criteria and click Search.

3. Select the interface in the search result, then click the vertical ellipsis Actions menu and select Delete.

4. Click Delete to confirm.