Configuring Track It Locations
Adding Track it Location
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From the Administration menu, select Enterprise, select Track It, and then select Track It Locations.
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Click New and enter the following details:.
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Code: Enter a unique code that identifies the location.
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Description: Enter a description of the location.
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Track It Group: Select the Track It groups to which the location is available.
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Sequence: Select the sequence number that determines the position of the location in lists.
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Click Save.
Editing Track It Location
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From the Administration menu, select Enterprise, select Track It, and then select Track It Locations.
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Enter search criteria and then click Search.
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Select the code then click the vertical ellipsis Actions menu and select Edit.
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Update the configuration.
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Inactive: Select to make the location inactive. Inactive locations are unavailable when creating or editing ticket records.
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Click Save.
Deleting Track It Location
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From the Administration menu, select Enterprise, select Track It, and then select Track It Locations.
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Enter search criteria and then click Search.
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Select the code then click the vertical ellipsis Actions menu and select Delete.
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Click Delete to confirm.
Parent topic: Configuring Track It