Credit Bills for Folios
Note:
A folio must have been generated before the current business date in order to associate a credit bill with that folio. An exception is the case of deposit folios. If a folio was created on the current date for a deposit, a credit bill may be associated with the deposit folio up until the time the reservation is checked in.Note:
When the Credit Card Wallet OPERA Control is set to PROFILE, a Store Credit Card Token to the Wallet check box is available to save new credit card details in a wallet. A Select a Credit Card action is available to retrieve the credit card details in the wallet.-
All: You can create a credit bill on all folios on the same date the folios are generated.
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Deposit: You can create a credit bill on deposit folios on the same date the folios are generated.
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Never: You cannot create a credit bill on folios on the same date they are generated.
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You can generate a credit bill for an amount up to the remaining balance on the original folio. For example, if you have a folio for $100.00 and you have already issued a credit bill for $20.00, then you can only issue a credit bill for the remaining $80.00 of that folio.
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You cannot associate a credit bill with another credit bill unless the Allow Credit Bill for Credit Bill Folios OPERA Control is active.
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You cannot apply a credit bill to a voided bill.
Note:
When the Credit Bill Reasons OPERA Control is active, a Credit Bill Reason prompt is displayed when you generate a Credit Bill. Select a credit bill adjustment code and enter any remarks.Note:
When the Advanced Deposit Handing OPERA Control is setup to Generate a Deposit Folio, transaction codes configured as Paid Out will not be available for selection when posting to a Credit Bill.Note:
The passer-by folio template is used to generate credit bills.Generating a Credit Bill
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From the OPERA Cloud menu, select Financials, select Cashiering, and then select Folio History.
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Enter search criteria , then click Search.
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Select the folio then click the vertical ellipsis Actions menu and select Generate Credit Bill.
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On the Credit Bill screen:
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Select Individual Transactions to select an individual transaction to apply the credit against.
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Select All Transactions to apply the credit against all previously posted transactions.
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When adding charges in the Post Charges panel, click the vertical ellipsis Actions menu and select Add Charge.
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Enter the transaction code of the charge and enter the price as a negative value. The quantity will set to 1 by default.
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Enter additional information such as the Supplement, Reference, or a Check Number. The Supplement field is mandatory for all negative posts.
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When adding payments in the Post Payments panel, click the vertical ellipsis Actions menu and select Add Payment.
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Enter the payment method and the amount of the payment. You must add a minus sign to the payment amount, for example, -13.20. Cash or Check payment types are not allowed for negative amounts.
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When making a payment for All Transactions, the payment amount is pre-filled in the Amount field.
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Enter any value in the Reference field for the negative payment. This field is mandatory for all negative payments
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The Supplement field is available but not mandatory.
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Click Settle Credit Bill or click Settle and Print Credit Bill to generate a credit invoice.
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On the next screen, select a terminal to process the payment.
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Adding Credit Reasons to Transactions
When the Enforce Full Credit per Line Item OPERA Control is active; you must enter a credit bill reason using the supplement field.
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From the OPERA Cloud menu, select Financials, select Cashiering, and then select Folio History.
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Enter search criteria , then click Search.
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Select the folio then click the vertical ellipsis Actions menu and select Generate Credit Bill.
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On the Credit Bill screen:
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Select a transaction, then click the vertical ellipsis Actions menu and select Credit Reason.
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Supplement: Enter text for reason.
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Click Save.
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Repeat for other transactions listed.
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Related Topics
Parent topic: Managing Historical Folios