Managing Travel Agent / Source Commission Details
Commission can be paid to a travel agent and booking source linked to a reservation. Select the commissionBank Account to determine the payment currency and payment method. The commission amount payable defaults according to the Default Commission OPERA Control, and can be overridden for a specific profile by selecting a Commission Code In multi-property operations you can setup these details in one property and distribute to other properties.
Adding Profile Commission Details
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From the OPERA Cloud menu, select Client Relations, select Profiles, and select Manage Profile.
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Enter search criteria for Agent or Source and click Search.
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Select the Travel Agent or Source profile, click the I Want To . . . action, and select Commission.
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Click New and enter the following details:
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Property: Enter or select the property.
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Bank: Select a commission bank account from the list. For more information, see Configuring Commission Bank Accounts.
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Commission Code: Select default commission code to determine the commission to pay to the agent or booking source overriding the Default Commission OPERA Control. For more information, see Commission Codes.
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Click Save.
Editing Profile Commission Details
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From the OPERA Cloud menu, select Client Relations, select Profiles, and select Manage Profile.
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Enter search criteria for Agent or Source and click Search.
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Select the Travel Agent or Source profile, click the I Want To . . . action, and select Commission.
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Select the commission detail, click the vertical ellipsis Actions menu, and select Edit.
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Update details.
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Click Save.
Deleting Profile Commission Details
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From the OPERA Cloud menu, select Client Relations, select Profiles, and select Manage Profile.
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Enter search criteria for Agent or Source and click Search.
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Select the Travel Agent or Source profile, click the I Want To . . . action, and select Commission.
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Select the commission detail, click the vertical ellipsis Actions menu, and select Delete.
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Click Delete to confirm.
Distributing Commission Details to Other Properties
From a hub location you can copy a travel agent / source profile's bank account and commission code detail to other properties.
This requires that the bank account details and commissions code are consistent across properties.
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From the OPERA Cloud menu, select Client Relations, select Profiles, and select Manage Profile.
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Enter search criteria for Agent or Source and click Search.
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Select the Travel Agent or Source profile, click the I Want To . . . action, and select Commission.
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Enter a property name in the Property field and click Search.
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Select a commission record, click the vertical ellipsis Actions menu and select Distribute.
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Select one or more destinations properties and click Select.
Parent topic: Managing Profiles