Editing Charge Details

You can update current business date charges posted with your cashier ID. With the Update Charge Details task granted, you can also update charge details posted by other users.

1. From the OPERA Cloud menu, select Front Desk and then select In House.

2. Enter search criteria and click Search.

3. Select the reservation from the search results, click I Want To . . . and select Billing.

4. On the Manage Billing screen, select the Billing Window with the charge.

5. Click the Code link for the charge or select the charge, click the vertical ellipsis Actions menu, and select Edit Posting.

6. Update charge details:

   1. Price: Enter the price. It can only be changed on the same day that the posting was made, that is, before your business date is rolled over to the next day by End of Day.

   2. Quantity: Enter the quantity. It can only be changed on the same day that the posting was made, that is, before your business date is rolled over to the next day by End of Day.

   3. Arrangement Code: Select an Arrangement Code from the list. An Arrangement Code is a folio grouping code that controls the display of this transaction on the folio (available when the Folio Arrangements OPERA Control is active). For more information, see Selecting Folio Styles for Viewing, Printing.

   4. Revenue Date: Enter or select a revenue date (enabled when the Change Revenue Date task is granted to your role). For more information, see Changing Revenue Date below.

   5. Supplement: Enter any supplemental information text. If you enter a negative price, this field becomes mandatory to ensure that you provide a reason for the negative (rebate) posting.

   6. Reference: Enter any reference information. This field is also used to automatically note any transferred postings and/or interface information, such as phone details.

   7. Check No: Enter a POS check number if applicable. This field might be mandatory based on setup of the transaction code.

   8. Covers: Enter the number of covers. (Available when the Post Covers OPERA Control is active and the Post Covers task is granted).

7. Click Save Transaction.

Changing Revenue Date

If the Change Revenue Date task is granted to role(s), you can update the revenue date on postings.

The revenue date can be changed to any date that is equal or greater than the current business date and less than the departure date. A warning message appears if you try to enter a revenue date that is greater than the reservation departure date or earlier than the current business date.

If the revenue date for the main charge is changed, the revenue date for any (tax) generates is changed automatically. You cannot edit the date directly.

The revenue date cannot be changed for a transaction if the reservation is checked out or in Open Folio status.

Note:

You cannot edit the revenue date for a payment wrapper or tax posting.

Example

A guest checks in for four nights on room-only rate and an advance bill is generated. The next morning, the guest decides to have breakfast at $10.00 per day.

As packages cannot be attached to the reservation once an Advance Bill is generated, the cashier posts four breakfasts manually, as shown below, with all breakfast charges allocated to the same business date.

Table 6-3 Charge Details

	Charge Amount	Transaction Date	Revenue Date
Breakfast	10.00	16 May	16 May
Breakfast	10.00	16 May	16 May
Breakfast	10.00	16 May	16 May
Breakfast	10.00	16 May	16 May
Total Breakfast	40.00

After the Revenue Date is updated, the revenue can be allocated as below:

Table 6-4 Charge Details

	Charge Amount	Transaction Date	Revenue Date
Breakfast	10.00	16 May	16 May
Breakfast	10.00	16 May	17 May
Breakfast	10.00	16 May	18 May
Breakfast	10.00	16 May	19 May
Total Breakfast	40.00