Viewing Reservation Delivery History
Reservation Delivery History details the status of reservation (and profile) message delivery to external systems integrated through OPERA eXchange Interface (OXI).
Users with the Interface Re-synchronization task granted to their role can initiate a re-synchronization of messages to all external systems.
The Delivery History panel displays the following details for each message:
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Property: Property Code
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Reservation Name: Internal Reservation ID
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Delivery ID: Sequence ID generated by OXI
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Method: Delivery method of the OXI message
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Delivery Date: Delivery date of the OXI message
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Interface ID: External system ID
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Status: Message status
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Error Description: Error description
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Retry: Retry count
Viewing Reservation Delivery History
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From the OPERA Cloud menu, select Bookings, select Reservations, then select Manage Reservation.
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Enter search criteria, click Search.
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Select the reservation in search result, click I Want To. . . , then click Delivery History or open Reservation Presentation and click I Want To. . . .then click Delivery History.
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To refresh the panel, click vertical ellipsis and select Refresh to update.
Re-syncing (Resend) Reservation Delivery
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From the OPERA Cloud menu, select Bookings, select Reservations, then select Manage Reservation.
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Enter search criteria, click Search.
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Select the reservation in search result, click I Want To. . . , then click Delivery History or open Reservation Presentation and click I Want To. . . .then click Delivery History.
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Click Resync.
Note:
You can also click I Want To. . . then Synchronize to External System to initiate a re-synchronization.Parent topic: Managing Reservations