Redeem Prepaid (Gift) Cards
Use Post Redemption to redeem a prepaid card amount for settlement of a reservation account balance. When the Prepaid Multi Record Processing OPERA Control is active, you can redeem up to ten prepaid cards.
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From the OPERA Cloud menu, select Front Desk, then select In house (or Departures).
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Enter search criteria and click Search.
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Select the reservation and click I Want To . . . then Billing (or click the Balance link for the reservation).
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Click Post Redemption.
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Select the billing window to post redemption.
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Select a card from the list.
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Click Get Balance to request card balance from vendor.
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Amount to Redeem: Enter the amount to redeem on the prepaid card and post as payment towards settlement; amount cannot be greater than card balance.
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Click Redeem.
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Click Add Row to add a card to the reservation.
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Name: Enter name on card.
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Card Number: Enter the card number.
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PIN: Enter card PIN (if required).
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Click Get Balance to request card balance from vendor.
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Amount to Redeem Enter the amount to redeem on the prepaid card and post as payment towards settlement; amount cannot be greater than card balance.
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Click Redeem.
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Payment(s) will be posted the selected billing window.
Parent topic: Charges Adjustment and Payments