Configuring Track It Locations

Adding Track it Locations

1. From the Administration menu, select Enterprise, select Track It, and then select Track It Locations.

2. Click New and enter the following details:.

   1. Code: Enter a unique code that identifies the location.

   2. Description: Enter a description of the location.

   3. Track It Group: Select the Track It groups to which the location is available.

   4. Sequence: Select the sequence number that determines the position of the location in lists.

3. Click Save.

Editing Track It Locations

1. From the Administration menu, select Enterprise, select Track It, and then select Track It Locations.

2. Enter search criteria and then click Search.

3. Select the code in the search result, then click the vertical ellipsis Actions menu and select Edit.

   1. Update the configuration.

   2. Inactive: Select to make the location inactive. Inactive locations are unavailable when creating or editing ticket records. 

4. Click Save.

Deleting Track It Locations

1. From the Administration menu, select Enterprise, select Track It, and then select Track It Locations.

2. Enter search criteria and then click Search.

3. Select the code in the search result, then click the vertical ellipsis Actions menu and select Delete.

4. Click Delete to confirm.