Channel Mapping Letters
Adding Channel Mapping Letters
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                        From the Administration menu, select Interfaces, select Channel Mapping, and select Channel Letters. 
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                        Click New. 
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                        On the Channel Letters screen, complete the following fields:- 
                                 Property. Select the property if logged into a chain location. 
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                                 Channel. Select the channel in which the letter code will be used. 
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                                 Letter Type. Select a letter type such as Confirmation, Cancellation, and so on. 
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                                 Letter Name. Select the letter name. 
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                                 Language. Select a language for the channel letter from the list. 
 
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                        Click Save. 
Editing Channel Mapping Letters
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                           From the Administration menu, select Interfaces, select Channel Mapping, and select Channel Letters. 
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                           Select search criteria and click Search. 
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                           From search results, click the vertical ellipsis Actions menu on the channel you want to edit and select Edit. 
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                           Make changes to the Letter Name. 
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                           Click Save. 
Deleting Channel Mapping Letters
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                           From the Administration menu, select Interfaces, select Channel Mapping, and select Channel Letters. 
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                           Select search criteria and click Search. 
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                           From search results, click the vertical ellipsis Actions menu on the channel you want to delete and select Delete. 
Parent topic: Configuring Channel Mapping