Configuring Promotion Codes

Promotion Codes are used to configure, track promotional campaigns. Various rate codes can be linked to a promotion code which are displayed to reservation agents in Look To Book when filtering room and rate availability based on a promotion search. When the Hide Promotion Rates OPERA Control is active, rate codes linked to a promotion code are not displayed in Look to Book sales screen when the promotion is not selected for the availability search. When the Membership Promotions OPERA Control is active, promotion codes based on the Profile Promotion Group can be configured.

Prior to configuring promotion codes ensure you have configured Promotion Groups and Rate Codes.

Adding Promotion Codes

  1. From the Administration menu, select Financial, select Rate Management, and then Promotion Codes.

    Note:

    Promotion Codes based on Profile Promotion Group can only be created by selecting the Template tab. Promotion codes based on Profile Promotion Group are defaulted with the Global checkbox selected and are copied to all properties and are not editable at the property level.
  2. Click New and enter the following details:

    1. Property: Confirm or select the property.

    2. Promotion Code: Enter an alphanumeric code for the promotion; this code cannot be changed once the promotion code is saved.

    3. Description: Enter the description of the promotion.

      1. Manage Translation: Click link to configure localized descriptions. For more information, see Configuring Localized Code Descriptions. (Available when the Multi Language OPERA Control is active.).

    4. Promotion Group: Select the Promotion Group from the list. Profile group can be selected when the Membership Promotions OPERA Control is active.

    5. Category: Enter a category for the highlighted promotion code. You may enter any information, such as the membership program or level.

    6. Booking Start Date: Define the selling start date to determine the time frame this promotion code is active (Available only for reservation promotion codes).

    7. Booking End Date: Define the selling end date to determine the time frame this promotion code is active (Available only for reservation promotion codes).

    8. Check in Time: Enter the allowed check in time.

    9. Check out Time: Enter the allowed checkout time.

    10. Stay Start Date: Define the Start stay dates for which this promotion code may be used.

    11. Stay End Date: Define the End stay dates for which this promotion code may be used.

    12. Membership Type: Select a membership type from the list (enabled when the Promotion Group selected is Profile and theMembership Promotions OPERA Control is active).

    13. Global: Defaults to selected and enabled when the Promotion Group selected is Profile.

    14. Upgrade Allowed: Select this checkbox if the promotion signifies a room upgrade.

    15. Update Outside Booking Dates: Select this check box to allow edit of a reservation after the booking end date has passed.

    16. Long Description : Enter a long description of the promotion.

    17. Instructions: Enter instructions for reservation agent. This information is available from the Promotion Details screen.

    18. Information: Enter details that further describe the promotion code. This information is available from the Promotion Details screen.

    19. Rate Codes
      1. Select Rate Codes for the promotion.

      2. Click New.

      3. Make your choice from the rate codes list that appears.

      4. Click Select.

      5. Repeat to add another rate code.

      6. To delete a rate code, click Vertical Ellipsis, click Delete.

      7. Click Delete to confirm.

  3. Click Save.

Adding Promotion Codes with Comp Routing Instructions

Gaming badge.

Prerequisites for Promotion Codes with Comp Routing Instructions

  1. From the Administration menu, select Financial, select Rate Management, and then select Promotion Codes.

  2. Click New and select the Property tab. Enter the following details:

    Note:

    Comp Routing Instructions can only be added to a promotion code at the property level, not at the template level.

    1. Property: Confirm or select the property.

    2. Promotion Code: Enter an alphanumeric code for the promotion. You cannot change this code once the promotion code is saved.

    3. Description: Enter a description of the promotion.

      1. Manage Translation: Click link to configure localized descriptions. For more information, see Configuring Localized Code Descriptions. (Available when the Multi Language OPERA Control is active).

    4. Promotion Group: Select the Promotion Group to which this promotion code belongs. For more information, see Configuring Promotion Groups.

    5. Category: Enter a category for the highlighted promotion code. You may enter any information, such as the membership program or level.

    6. Booking Start Date: Define the selling start date to determine the time frame this promotion code is active (Available only for reservation promotion codes).

    7. Booking End Date: Define the selling end date to determine the time frame this promotion code is active (Available only for reservation promotion codes).

    8. Check in Time: Enter the allowed check in time.

    9. Check out Time: Enter the allowed checkout time.

    10. Stay Start Date: Define the Start stay dates for which this promotion code may be used.

    11. Stay End Date: Define the End stay dates for which this promotion code may be used.

    12. Upgrade Allowed: Select this option if the promotion signifies a room upgrade.

    13. Update Outside Booking Dates. Select this check box to allow edit of a reservation after the booking end date has passed.

    14. Long Description : Enter a long description of the promotion.

    15. Instructions: Enter instructions for the reservation agent. This information is available from the Promotion Details screen.

    16. Information: Enter details that further describe the promotion code. This information is available from the Promotion Details screen.

    17. Attached Rate Codes: Use this section to search for rate codes and attach them to this promotion code.
      1. Click New.

      2. Make your choice from the rate codes list that appears.

      3. Click Select.

      4. Repeat to add another rate code.

      5. To delete a rate code, click the vertical ellipsis and select Delete.

      6. Click Delete to confirm.

    18. Promotion Routing Instruction. Use this section to attach comp routing instructions to the promotion code.

      1. Click New to add a comp routing instruction. See Managing Comp Requests for details.

      2. Authorizer Name: Click the vertical ellipsis Actions menu and select New to add an authorizer for the comp routing instruction. See Comp Authorizers and Authorizer Groups for more information.

      3. Folio: Select a sub-account (billing window 101-108) for the comp routing instructions.

4. Click Save or click Save and Continue to save and add another code.

Editing Promotion Codes

  1. From the Administration menu, select Financial, select Rate Management, and then Promotion Codes.

  2. Enter search criteria and click Search.

  3. From search results, select the promotion code, then click the vertical ellipsis Actions menu and select Edit.

  4. Update the configuration

  5. Click Save.

Deleting Promotion Codes

  1. From the Administration menu, select Financial, select Rate Management, and then Promotion Codes.

  2. Enter search criteria and click Search.

  3. From search results, select the promotion group, then click the vertical ellipsis Actions menu and select Delete.

  4. Click Delete to confirm.