Reservation Resynchronization
- From the Exchange menu, select Interface Resync, and then select Reservation.
- The Type and Property values are taken by default. Search and select an Interface that is to be resynced.
- Enter a Period Date Type. Choose from the option Arrival Date, Created Date, and Updated Date. Enter a From Date, this date specifies the first arrival date for the reservation resync. Enter To Date, this date specifies the last arrival date for the reservation resync.
- Enter the External System Reference From. This specifies an external system confirmation number to resync. You can enter a single number or multiple numbers separated by comma.
- Enter the External System Number To. This specifies the external system confirmation in case you want to specify a range from number/to number.
- Enter OPERA Cloud Reference Number From. This specifies an OPERA Cloud confirmation number to resync. You can enter a single number or multiple numbers separated by comma. Enter OPERA Cloud Reference Number To that specify the OPERA Cloud confirmation in case you want to specify a range from number/to number.
- Select the All check box. Select this option if no other conditions are to be met except resynching active records.
- Select Include Cancels check box. Select this option to include the cancels in your resync.
- Select Include Checked In check box. Select this option to include the checked-in guests in your resync.
- Select Include No Shows check box. Select this option to include no shows in your resync.
- Select the No External Confirmation check box. Select this option to resync only reservations without external system confirmation number. If this is unchecked, all reservations will be resynced.
- Click Resync or Resync History.
Parent topic: Interface Resync