Managing Blocks Traces
Adding Block Traces
-
From the OPERA Cloud menu, select Bookings, select Blocks, and then select Manage Block.
-
Enter search criteria and click Search.
-
Select the block in the search result, click I Want To..., Traces or click the Traces link in Block Presentation.
-
Click New and complete the following:
-
Department. Select the department(s) for trace.
-
From Date: Enter a From date.
-
To Date: Enter a To date.
-
Time: Enter time.
-
Trace text: Enter the trace text.
-
Quick Insert: Click to select from pre-configured trace text for the selected department. Configuring Trace Texts.
-
-
Click Save.
Updating Block Traces
Note:
Only open traces are displayed by default, to view completed traces click Vertical Ellipsis, Show Completed.-
From the OPERA Cloud menu, select Bookings, select Blocks, and then select Manage Block.
-
Enter block criteria, click Search.
-
Select the block in the search result, click I Want To..., Traces or click the Traces link in Block Presentation.
-
Click + to expand the card and view trace details.
-
Click and select Edit.
-
Update details.
-
Click Save.
Resolving / Completing Block Traces
-
From the OPERA Cloud menu, select Bookings, select Blocks, and then select Manage Block.
-
Enter search criteria, click Search.
-
Select the block in the search result, click I Want To..., Traces or click the Traces link in Block Presentation.
-
Click the vertical ellipsis Actions menu and select Complete.
Deleting Block Traces
-
From the OPERA Cloud menu, select Bookings, select Blocks, and then select Manage Block.
-
Enter search criteria, click Search.
-
Select the block in the search result, click I Want To..., Traces or click the Traces link in Block Presentation.
-
Click the vertical ellipsis Actions menu, and select Delete.
-
Click Delete to confirm.
Parent topic: Blocks