Configuring Room Types

A room type code is used to identify each category of room available at your property. For example, you might configure room types that reflect the primary characteristic of the room -- Deluxe, Superior, Standard in combination with thee bedding – Twin, King, Double/Double.

Rate code pricing schedules are setup for each room type and availability is calculated and displayed by room type. OPERA Cloud also tracks revenue statistics by room type.

There are three varieties of room types in OPERA Cloud.

• Physical - Inventory room types tracked in availability; rooms configured for these room types count towards the Oracle Hospitality OPERA Cloud Service, Property Management Foundation subscription.

• Component - virtual room types tracked in availability as an inventory room type. Component suites do not count towards the Oracle Hospitality OPERA Cloud Service, Property Management Foundation subscription. (Available when the Component Suites  OPERA Control is active).

• Pseudo - Non-inventory room types not tracked in availability; rooms configured for these room types do not count towards the OPERA Cloud subscription. The "PM" pseudo room type is seeded on provisioning of OPERA Cloud, and other pseudo room types, such as "HOUSE', 'PERMNT' or 'INTRFACE' , can be configured to suit your needs.

When the Guest Room As Meeting Room  OPERA Control is active, you can configure inventory (physical) rooms as meeting rooms (event spaces).

Adding Room Types

Note:

When the Multi Property OPERA Control is active, new room types are created by selecting the Template tab. Once created, you can copy room types to specific properties using the Copy action. Some room type attributes listed below are only available once the room type has been copied to the property, based on the active OPERA Controls at the property. For more information, see Copying Configuration Codes to Multiple Properties for more information.

To create a room type, do the following:

1. From the Administration menu, select Inventory, select Accommodation Management, and then select Room Type.

2. Click New and enter the following details:

   1. Types

      1. Physical: Select to configure an inventory/physical room type (including component room types).

      2. Pseudo: Select to configure a non-inventory/pseudo room type.

   2. Room Type: Enter an alpha-numeric code for the room type; maximum of 8 characters.

   3. Component Suite: Select check box to identify the room type as a component suite room type. (Available when the Component Suite OPERA Control is active).

   4. Accessible Room Type: Select check box to identity the room type as accessible.

   5. Room Class: Select a room class from the list. (Available when the Room Class OPERA Control is active).

   6. Bed Type: Select a bed configuration from the list. For more information, see Configuring Bed Types.

   7. Yield Status: Select a yield status from the list. (Available when the Yield Management  OPERA Control is active).

   8. Yield Category: Select a yield category from the list. (Available when the Yield Management OPERA Control is active).

   9. Smoking: Select the default smoking preference for the room type (value is inherited by each room configured for this room type).

   10. Activate Date: Enter or select the date this room type is available in inventory.

   11. Description: Enter an appropriate description for the Room Type - the description should ideally describe what the Room Class is about.

       1. Manage Translations: Click link to configure localized descriptions. For more information, see Configuring Localized Code Descriptions. (Available when the Multi Language OPERA Control is active.).

   12. Long Description: Enter furthermore description of the Room Type. This information appears on different screens in OPERA Cloud.

       1. Manage Translations: Click link to configure localized descriptions. For more information, see Configuring Localized Code Descriptions. (Available when the Multi Language OPERA Control is active.).

   13. Room Info URL: Enter a website address with external details about the room type.

   14. Sequence: Enter a display sequence in lists. When two or more room types have the same sequence number, they are displayed alphabetically.

   15. Meeting: Select check box to configure the room type as a meeting room (function space). (Enabled when Type = Pseudo or the Guest Room As Meeting Room OPERA Control is active). Check box can only be deselected when rooms associated with this room type do not have the Events check box selected. 

   16. Housekeeping: Select check box to enable the room for all the housekeeping functions. Rooms that are configured as pseudo and meeting can also be selected for housekeeping in order to set them for out of order and out of service.

   17. Send to IFC: Select check box to send a check-in message to the various property interfaces (examples: Video, Door Lock, PBX).

   18. Auto Room Assign: Select check box to auto-assign a room to new reservations (through Look to Book) when a room has not been manually assigned. (Available when the Room Type Auto Room Assign OPERA Control is active).

   19. Auto Populate: Select check box to default the room type to new rate code definition.

   20. Always Checked In: Select check box to auto-create and check in a copy of reservations for this pseudo room type after check out (Available when the Auto Check In Pseudo Rooms After Check Out OPERA Control is active) .

   21. Maintenance: Select check box to make the room type available for Maintenance requests (available when the Maintenance OPERA Control is active).

   22. Default Occupancy: Enter the number of people required for a room to be occupied. When Type = Pseudo, enter 0.

   23. Minimum Occupancy: Enter the minimum number of people that can occupy a room of this room type.

   24. Maximum Occupancy: Enter the maximum number of people that can occupy a room of this room type.

   25. Maximum Adults: Enter the maximum number of adults that can occupy a room of this room type.

   26. Maximum Children: Enter the maximum number of children that can occupy a room of this room type.

       Note:

       Maximum Occupancy can be used alone or in combination with Maximum Adults and/or Maximum Children. These values are referenced throughout OPERA Cloud, for example, when a room is assigned to a reservation, when rates are set up based on occupancy, and when a room move is performed. A message prompts you when the maximum number of persons exceed for a specific room. When used alone, Maximum Occupancy sets the limit on the number of persons (adults and children) that may occupy rooms of this room type. For example, if Maximum Occupancy is 3 and Maximum Adults and Maximum Children are not defined (null values), the room could be occupied by any mix of adults and children not to exceed 3 persons: by 3 adults, or by 2 adults and 1 child, or by 1 adult and 2 children, or by 3 children, etc. When Maximum Occupancy is used with Maximum Adults and/or Maximum Children, the number of persons occupying the room may not exceed Maximum Occupancy, nor may the individual limits on the number of adults (Maximum Adults) and/or the number of children (Maximum Children) be exceeded. This means that the Maximum Adults value and the Maximum Children values cannot be individually greater than the Maximum Occupancy value.

   27. Room Features: Select the default room features for the room type. Reservation agents can search for room type availability by the features allocated to a room type. Selected features are copied to all rooms created for this room type and may be changed on individual rooms when the room is configured. For more information, see Configuring Room Features.

       1. Click New 

          • Select one or more room features from the list.

          • Click Select.

       2. To delete a room feature, click the vertical ellipsisActions menu and select Delete.

   28. Room Components: Select the room types and specify the quantity of each which make up the component room (Enabled when the Component check box is selected).

       1. Click New.

          • Component: Select a room type from the list.

          • Quantity.: Enter the number of rooms of the room type.

       2. Repeat to add another room typė.

       3. To delete, select the room type, click the vertical ellipsis Actions menu and select Delete.

3. Click Save.

Editing Room Types

1. From the Administration menu, select Inventory, select Accommodation Management, and then select Room Type.

2. Enter search criteria and click Search.

3. Select the room type in the search result, click the vertical ellipsis Actions menu and select Edit.

   1. Update configuration.

   2. Inactive: Select the mark the room type inactive. Inactive room types will not display in room type lists throughout OPERA Cloud. 

      Note:

      Room types can only be set inactive at the property level and if there is no inventory available for that room type. For example, the room type cannot be associated with a rate code; it cannot be associated with a current and/or future reservation; it cannot be associated with an active business block; it cannot have rooms associated with it; and it cannot be part of a component room type configuration.

4. Click Save.

Deleting Room Types

Note:

A room type can only be deleted when it has no dependencies associated with it. This means that it cannot be selected in any reservations, blocks, rooms, etc. If the room type is associated to any configuration or transactional data you will receive a warning message and will not be able to delete the room type. Even when no dependencies are linked to the room type and it is being deleted, a "When deleting a room type, past reservations and statistics will not recognize this room type." message is displayed. Select Yes to continue with the deletion or No to stop the deletion.

1. From the Administration menu, select Inventory, select Accommodation Management, and then select Room Type.

2. Enter search criteria and click Search.

3. Select the room type in the search result, click the vertical ellipsis Actions menu and select Delete.

4. Click Delete to confirm.