OPERA Controls — Channel Management

The following tables outline the functions, parameters, and settings that can be configured in the OPERA Controls Channel Management group.

Table 11-15 OPERA Controls — Channel Management Functions

FUNCTION DESCRIPTION

AUTOMATIC PUBLISH

[AUTOMATIC_PUBLISH]

Activates Automatic Publishing Functionality.

Indicates Global Controls

Complimentary badge.

CHANNEL RESTRICTIONS

[CHANNEL_RESTRICTIONS]

Chain level global function that enables setting rate and room restrictions on the channel level.

Table 11-16 OPERA Controls — Channel Management Parameters

PARAMETER DESCRIPTION

ADS SOURCE CODE

[ADS_SOURCE_CODE]

This parameter is used for EXPEDIA ads only and determines which value to use as the reservation's source code. If the parameter is enabled, use the source code from the XML message in the POS@Web value. If not enabled, use the source code value in the rate header, and if not populated, use the value in the Channel Setup, Name field.

Indicates Global Controls

ADVANCED OWS PRODUCTS

[ADVANCED_OWS_PRODUCTS]

Chain Level global parameter that provides ability to control enables separately sold packages to be configured as web bookable. If the parameter is on, only packages that meet the requirement of being both separately sold and web bookable are available for web booking. If the parameter is off, all separately sold packages are available for web booking.

ALLOW BLOCK BOOKING FOR GDS USING RPC

[ALLOW_BLOCK_BOOKING_FOR_GDS_FORRPC]

This parameter is used to sell Room Types from a Block through the GDS only when the Block Code is mapped as a Channel Rate Code.

ALLOW BLOCK TO OVERBOOK HOUSE

[ALLOW_BLOCK_TO_OVERBOOK_HOUSE] [

When this parameter is active, the Business Block Header will display an additional checkbox "Web Overbooking". Checking that box will allow the block to override availability and overbook the House if there is block availability.

ALLOW MODIFY INHOUSE RESERVATION

[ALLOW_MODIFY_INHOUSE_RESERVATION]

Allows Modify In-House Reservation Dates.

ALLOW RESERVATION MODIFICATION FOR RESERVATION HAS ASSIGNED ROOMNO

[ALLOW_RESERVATION_MODIFICATION_FOR_ASSIGNED_ROOMNO]

This parameter is used to prevent modification of reservation which have room number assigned.

ALTERNATE RESORTS

[ALTERNATE_RESORTS]

This parameter determines whether the configured Alternate resort(s) will return in the
QueryHotelInformation
response.

Indicates Global Controls

ALWAYS USE MEMBERSHIP FROM REQUEST MESSAGE

.[ALWAYS_USE_MEMBERSHIP_FROM_REQUEST_MESSAGE]

Chain level global parameter that enables only the memberships sent in the create booking request messages are attached to the reservation. When this control is disabled, all memberships of the profile are attached to the reservation.

Indicates Global Controls

APPEND BLOCK NAME BEFORE RATE DESCRIPTION

[APPEND_BLOCK_NAME_BEFORE_RATEDESC] 

Enables OWS to append a block name with a rate description.

APPEND COMPANY NAME BEFORE RATEDESC

[APPEND_COMPANY_NAME_BEFORE_RATEDESC]

This parameter is used for general availability for ows to append company name with rate description.

AUDIT DETAILS

[AUDIT_DETAILS]

Records steps in audit details for process.

AUTO POPULATE CHANNEL ENDDATE

[AUTO_POPULATE_CHANNEL_ENDDATE]

When enabled, auto-populates channel end date based on Rate Header Booking End Date.

Indicates Global Controls

CACHE RATIO

[CACHE_RATIO]

When this parameter is set to Y, it creates entry in ows_cache_ratio table.

Indicates Global Controls

CACHED AVAILABILITY PRICE

[CACHED_AVAILABILITY_PRICE]

When this parameter is activated, it allows OEDS channels to use caching mechanism for availability functions. The availability response is cached in a cache schema. If the availability request is made for the same criteria again, the response will be returned from the cache schema. This improves performance of OEDS availability calls.

CHANNEL RATE ROOM CONVERSION

[CHANNEL_RATE_ROOM_CONVERSION]

This parameter enables to convert to channel rate room while fetching rate awards.

CHECK RESTRICTION ON ET

[CHECK_RESTRICTION_ON_ET]

When enabled, it check restriction when travel agent ends the transaction on the reservation.

COMPANY COMM PREF ATTACH RESERVATION

[COMPANY_COMM_PREF_ATTACH_RESERVATION]

When enabled, the value YES indicates when reservations are created through GDS or OWS, company preferences and comments as well as travel agent profile special preferences are attached to the reservations.

CONVERT OWS AND GDS COMMENTS AS TRACES

[ADD_COMMENTS_GDS_SINREM_TRACE]

Wehn enabled, converts the OWS comments and GDS Service information (SIN) messages to traces in ORS. The trace date will be created with the insert date of the booking instead of the arrival date.Traces will be created using the trace department configured under the OEDS parameter setting OEDS Trace Department.

CREATE NEW PROFILE

[CREATE_NEW_PROFILE]

Creates new profile if frequent guest number is invalid.

DEPOSIT CANCEL AMOUNT CURRENCY

[DEPOSIT_CANCEL_AMOUNT_CURRENCY]

This parameter decides cancel and deposit amount that needs to be returned for ows and gds in property currency or rate code currency. If set to Y amount will be returned in rate code currency.

DYNAMIC REGIONAL AVAILABILITY SEARCH

[DYNAMIC_REGIONAL_AVAILABILITY_SEARCH]

When enabled, regional availability search will be done dynamically instead of searching in gds_rateroom_price table. All records in gds_rateroom_price table will be deleted.

ENABLE CC SECURITY CODE FOR GDS

[ENABLE_CC_SECURITY_CODE_FORGDS]

When enabled, the GDS channels are required to send the credit card verification code.

Indicates Global Controls

ENABLE MONITORING FOR AVAILABILITY AND BOOKING REQUEST

[ENABLE_MONITORING_AVAILABILITY_AND_CALENDAR_REQUEST] 

Enables to monitor and log the Buffer Gets, Memory Used, and CPU Time used for General Availability, Regional Availability, Calendar Availability, and Create Booking and Modify Booking and Fetch Booking requests. Requests are logged in gds_aduit_details when the "Buffer Gets Threshold" OR "Memory Threshold" OR "CPU Time Threshold" setting meets the criteria.

Indicates Global Controls

ENABLE TRACE FOR AVAILABILITY AND BOOKING REQUEST

[ENABLE_TRACE_FOR_AVAILABILITY_AND_CALENDAR_REQUEST]

Enables trace based on message ID for General Availability, Regional Availability, Calendar Availability, Create Booking, Modify Booking and Fetch Booking request.

ENHANCED MEMBERSHIP HANDLING

[ENHANCED_MEMBERSHIP_HANDLING]

Activates the enhanced membership experience for the online user.

EXTERNAL RESERVATION MEMBER POINTS

[EXTERNAL_RESERVATION_MEMBER_PTS]

When enabled, it inserts the number of points a guest earns per night that is sent through an external member system into reservation daily elements.

GDS CHANGE PROPERTY UPLOAD

[GDS_CHANGE_PROPERTY_UPLOAD]

When enabled, sends GDS property upload messages for any update in property information.

GDS GALILEO RATECHANGE FOR PALSRQ

[GDS_GALILEO_RATECHANGE_FOR_PALSRQ]

When enabled, is used for PALSRQ AND RPINRQ message for Galileo only in GDS. If disabled, the Property Availability response to Galileo will always be returned with the first night rate amount when a rate change occurs during the stay dates requested. The current Rate Change setting selected in Galileo channel setup will be ignored. If enabled, the rate amount returned to Galileo will be based on the Rate Change setting selected in Galileo channel setup.

GDS NEW PROPERTY UPLOAD

[GDS_NEW_PROPERTY_UPLOAD]

When enabled, sends GDS property upload messages for new property creation.

Indicates Global Controls

GDS-SESSION INVENTORY CONTROL

[GDS_SESSION_INVENTORY]

When enabled, it is used for PALSRQ AND RPINRQ message for Galileo only in GDS. If this parameter is set to (N), the Property Availability response to Galileo will always be returned with the first night rate amount when a rate change occurs during the stay dates requested. The current Rate Change setting selected in Galileo channel setup will be ignored. If selected (Y), the rate amount returned to Galileo will be based on the Rate Change setting selected in Galileo channel setup.

IATA EXCEPTION

[IATA_EXCEPTION]

When enabled, generate the GDS exception table if booking is received without a valid IATA number.

MARKETING TEXT CHG

[MARKETING_TEXT_CHG]

When this parameter is enabled, the Type B booking response to the GDS Channel will return the 'BLABLA' text from the description of the Guarantee Code used instead of the marketing text.

MEMBERSHIP ENROLLMENT AT RESERVATION

[MEMBERSHIP_ENROLLMENT_AT_RESERVATION]

When enabled, you can create membership at the time of booking, if the membership does not exist. This parameter is not applicable to ADS Channel.

Indicates Global Controls

MODIFY CANCEL GDS BOOKING FROM WEB

.[MODIFY_CANCEL_GDSBOOKING_FROMWEB]

Enabling this parameter allows guests to make changes to their bookings that do not impact the inventory or cancellations using OWS, regardless of the source of the reservation.

Indicates Global Controls

MULTI THREADING INVENTORY UPLOAD PROCESS

[MULTITHREADING_INV_UPLOAD_PROCESS]

Enabling this parameter allows inventory upload groups to be configured for each resort. Based on the number of groups configured, 'Micros ADS Booking Limit Service' will utilize multiple threads to process and upload inventory messages.

Indicates Global Controls

MULTI THREADING RATE UPLOAD PROCESS

[MULTITHREADING_RATE_UPLOAD_PROCESS]

When this parameter is enabled, rate upload groups can be configured for each resort. Based on the number of groups configured, GWIZ Rate Update Service will utilize multiple threads to process and upload rate messages.

OWS ENABLE OVERRIDING UPSOLD BOOKINGS

[OWS_ENABLE_OVERRIDING_UPSOLD_BOOKINGS]

Enables channels to override a booking which has been upsold.

OWS USE HIGH SECURITY

[OWS_USE_HIGH_SECURITY]

When enabled, it determines whether to do extra checks on the password in the response message for create user and update password operations in the Security web service.

Indicates Global Controls

OPTIMIZE RATEPRICE QUERY

[OPTIMIZE_RATEPRICE_QUERY]

Enables to use a new optimized query to get rates.

PROCESS HURDLES AS RESTRICTION FOR ADS

[PROCESS_HURDLES_AS_RESTRICTION_FOR_ADS]

When enabled, the restrictions due to HURDLE are processed and uploaded to ADS System.

RECORD LOCATOR EXCEPTION

[RECORD_LOCATOR_EXCEPTION]

When enabled, generates the GDS exception table if booking is received without a Record Locator.

Indicates Global Controls

REMOVE CCINFO FETCH BOOKING

[REMOVE_CCINFO_FETCH_BOOKING]

This parameter is used only to fetch the booking web service function. When set to Y, the OWS fetch booking web service will not return credit card information in the response, while all other web services will continue to do so.

RETURN DAILY MEMBERSHIP POINTS

[RETURN_DAILY_MEMBERSHIP_POINTS]

When enabled, return the daily membership points from reservation daily element name.

RETURN_RP3

[RETURN_RP3]

When enabled, allows two lines of Rate description in a GDS property availability response and one line of room description response.

SEARCH BY NAME AND CREDIT CARD

[SEARCH_BY_NAME_AND_CREDITCARD]

This parameter enables to search the reservation by name and credit card number when credit card is attached only to the reservation and not to the profile.

SECURED MODE

[SECURED_MODE]

When enabled, each Web service function follows the OPERA Permissions attached to the User Credentials being passed.

Indicates Global Controls

SEND CONFIRMATION LETTER AT BOOKING

[SEND_CONFIRMATION_LETTER_AT_BOOKING]

When enabled, this parameter sends a confirmation letter at booking.

SET RECORD LOCATOR CUSTOM REFERENCE

[SET_RECORD_LOCATOR_CUSTOM_REFERENCE]

When enabled, indicates populated custom reference no for GDS and ADS with record locator which is confirmation no from GDS and ADS.

SET RECORD LOCATOR AS EXTERNAL REFERENCE

[SET_REC_LOC_AS_EXTERNAL_REFERENCE]

Purpose of the parameter is to set GDS record locator or third party CRS no as external reference no.

SHOW TAX INFORMATION

[SHOW_TAX_INFORMATION]

When enabled, inserts Tax information for Type A Reservations.

Indicates Global Controls

TRUNCATE TABLE OEDS_REQUEST_MONITOR

[TRUNCATE_OEDS_REQUEST_MONITOR]

The table OEDS_REQUEST_MONITOR captures and stores WEB, GDS, and ADS message traffic to troubleshoot issues with certain message requests. When selecting Y, this table will be truncated on the last day of each month. When selecting N it will not be truncated.

Note:

This parameter must only be used by OPERA support staff.

UPDATE CLIENT ID NEG RATE

[UPDATE_CLIENT_ID_NEG_RATE] 

When enabled, updates the client id on the channel negotiated rate, based on the value in the corporate id field. When = N, the client id will not update when the profile is changed.

USE ADS CONFIRMATION NO

[USE_ADS_CONFIRMATION_NO]

When enabled, it indicates use ADS confirmation number followed by first four characters of channel name as ORS confirmation number.

Table 11-17 OPERA Controls — Channel Management Settings

SETTING DESCRIPTION

ADS IATA

[ADS_IATA]

This setting determines which IATA is attached to the ADS reservations. This must be a valid IATA number that is attached to the TA profile.

ADS MODE

[ADS_MODE]

This setting determines the mode in which the OPERA ADS interface should accept incoming reservations. If 'HOUSE,' then availability will be pulled from House. If 'BLOCK,' then availability will be pulled from the Block.

The BLOCK_SEARCH field should be selected on the Channel Setup as well. If HOUSE, BLOCK, then availability will be pulled from the House if the BLOCK_SEARCH field value is empty, and availability will be pulled from the Block if the BLOCK_SEARCH field value is not empty.

Indicates Global Controls

ADS WAIT TIME

[ADS_WAIT_TIME] 

This setting determines the fail-over wait time in minutes for these Micros ADS services: ARI Resend, ARI Retry, Avh Bridge, Booking Limit, and Ping. When the last update time by the service plus this time has passed, another instance of the service is allowed to run.

AVH BATCH SIZE

[AVH_BATCH_SIZE] 

This setting determines number of AVH messages to consolidate at a time.

AVH PROCESSING LIMIT

[AVH_PROCESSING_LIMIT] 

This setting determines number of AVH messages to process at a time.

AIRPORT CODE

[AIRPORT_CODE]

This setting determines airport code for the ORS City, Field can not be null.

Indicates Global Controls

BUFFER GETS THRESHOLD

[BUFFER_GETS_THRESHOLD] 

When the Buffer gets for General Availability or Regional Availability or Calendar Availability request exceeds the Buffer get threshold value, and if the ENABLE MONITORING AVAILABILITY AND CALENDAR REQUEST OPERA Control is enabled, the request is logged in the gds_audit_details table.

Indicates Global Controls

BUSINESS EVENT WAIT TIME

[BUSINESS_EVENT_WAIT_TIME]

This setting determines the fail-over wait time in minutes for these business event services: GWIZ Business Event Processor, Gaming Business Event, HTNG Business Event, EAS Business Event, and EQC Business Event.

When the last update time by the service plus this time has passed, another instance of the service is allowed to run.

Indicates Global Controls

CPU TIME THRESHOLD

[CPU_TIME_THRESHOLD] 

This setting determines when CPU time used for General Availability or Regional Availability or Calendar Availability request exceeds the CPU Time threshold value and if ENABLE MONITORING AVAILABILITY AND CALENDAR REQUEST OPERA Control is enabled, request is logged in gds_audit_details table.

Indicates Global Controls

CANCEL WINDOW

[CANCEL_WINDOW]

Chain level global setting that specifies the number of minutes after booking when the reservation can be canceled without penalty.

CHANNEL CONSUMER NAME

[CHANNEL_CONSUMER_NAME]

This setting is displayed when the Global parameter MULTI CONSUMER SETUP is enabled and allows the property to configure Channel Consumers for each resort. Based on this configuration, the GWIZ Business Event Service will utilize multiple threads to de-queue business events for each Channel Consumer.

Also, Micros ADS Hurdle Processor service utilizes multiple threads to process hurdles for each Channel Consumer.

DEFAULT OWNER FOR WEB CLAIMS

[DEFAULT_OWNER_FOR_WEB_CLAIMS] 

This setting determines when a new claim is inserted from WEB, the owner of the claim will be this application user.

DEFAULT RESERVATION TYPE

[ACTIVITY_DB_DEFAULT_RESV_TYPE] 

This setting determines Default Reservation Type that is used for the reservations booked through dashboard.

FETCH RESERVATION

[FETCH_RESERVATION] 

This setting allows the OPERA Web Suite Engine to retrieve reservation for either all reservations ,regardless of entry point or for only created through OWS.

FOLIO EMAILING (1-8)

[FOLIO_EMAILING]

This setting allows to create and email Folios for Guest Windows 1-8.

FOLIO GENERATION

[FOLIO_GENERATION] 

This setting allows to print Folios for Reservations.

GDS MAXAVAIL ALTERNATE RESORT

[GDS_MAXAVAIL_ALTERNATE_RESORT] 

This setting indicates the number of properties that can be returned as an alternate possibility when the requested property is not available.

GDS PURGE INTERVAL

[GDS_PURGE_INTERVAL]

Purge old GDS data from temporary tables after processed.

Indicates Global Controls

GDS TRACE DEP CODE

[GDS_TRACE_DEP_CODE] 

Enter trace department for GDS Service information and Remark Texts.

Indicates Global Controls

GLOBAL ADS MODE

[GLOBAL_ADS_MODE] 

This setting determines in what mode the OPERA ADS interface should accept incoming reservations. If HOUSE, availability will be pulled from the house. If BLOCK, availability will be pulled from the Block. The BLOCK_SEARCH field should also be selected on the Channel Setup.

GUEST ADDRESS PHONE UPDATE

[GUEST_ADDRESS_PHONE_UPDATE] 

This setting determines if guest address-phone information is changed during modification of booking GDS system, insert new address-phone information, or update address-phone information, or do not modify address-phone information based on value.

GUESTCONNECTION WS EP

[GUESTCONNECTION_WS_EP

This setting determines the web services endpoint for GuestConnection interface.

MAX ALLOWED EXTRA

[MAX_ALLOWED_EXTRA]

This setting is used during the Pegasus Rate Update where the maximum allowed extra persons is sent to the GDS allowing them to control the number of extra persons that can be booked. This does not limit bookings for Next Gen Seamless customers who are not using the Rate Update Service.

MAX ALLOWED ROLLAWAY

[MAX_ALLOWED_ROLLAWAY]

This setting is used during the Pegasus Rate Update where the maximum allowed quantity of rollaway's is sent to the GDS allowing them to control the quantity that can be booked. This does not limit bookings for Next Gen Seamless customers who are not using the Rate Update Service.

MAX RATE UPDATE

[MAX_RATE_UPDATE] 

This setting determines the number of Rate Update message processing limit.

MAX REGIONAL RATEDAYS

[MAX_REGIONAL_RATE_DAYS] 

This setting determines the price table for regional availability populated for given days.

MAXIMUM INVENTORY UPDATE MESSAGE LIMIT

[MAX_INVENTORY_UPDATE_MESSAGE_LIMIT]

This setting determines the maximum number of inventory records that will be processed from gds_inventory_update table at a time.

Indicates Global Controls

MEMORY THRESHOLD

[MEMORY_THRESHOLD]

When memory used for General Availability or Regional Availability or Calendar Availability request exceeds the CPU Time threshold value and if ENABLE MONITORING AVAILABILITY AND CALENDAR REQUEST OPERA Control is enabled, request is logged in gds_audit_details table.

Indicates Global Controls

OEDS REQUEST LOG

[OEDS_REQUEST_LOG]

This setting is used to disable or enable OEDS performance logging by summary or by each request.

OWS BROCHURE EMAIL SUBJ

[OWS_BROCHURE_EMAIL_SUBJ] 

This setting will have email subject description for send brochure operation.

OWS CALENDAR AVAILABILITY CHANNEL RATE CODE

[CALENDAR_RATE_CODE] 

This setting determines the Channel Rate Code which is used to return availability on calendar webservice.

OPENCOURSE INSTALLED APPS

[OPENCOURSE_INSTALLED_APPS]

This setting determines the list of interfaced OpenCourse applications.

OPENCOURSE WS EP

[OPENCOURSE_WS_EP] 

This setting determines the web services endpoint for OpenCourse interface.

OPENCOURSE WS PASSWORD

[OPENCOURSE_WS_PASSWORD]

This setting determines the password that will be used while calling OpenCourse web services interface.

OPENCOURSE WS USERNAME

[OPENCOURSE_WS_USERNAME]

This setting determines the Username that will be used while calling OpenCourse web services interface.

PROFILE NAME CASE SET

[PROFILE_NAME_CASE_SET] 

This setting allows the profile name to appear in the letter case type the property wishes display on the profile screen.

PURGE ACTION

[PURGE_ACTION] 

This setting determines the action to apply for Session purge. This cannot be null.

RATE AND INVENTORY UPLOAD PROCESS GROUP NAME

[RATE_UPLOAD_PROCESS_GROUP_NAME]

When this setting is enabled, it will allow rate or inventory upload groups to be configured for each resort. Based on the number of groups configured, 'GWIZ Rate Update Service'/'Micros ADS Booking Limit Service' will utilize multiple threads to process and upload rate or inventory messages.

Indicates Global Controls

RATE AVAIL UPDATE WAIT TIME

[RATE_AVAIL_UPDATE_WAIT_TIME] 

This setting determines the fail-over wait time in minutes for these services: GWIZ Rate Update Service, GWIZ (AVSTAT), and GWIZ Property Upload Service. When the last update time by the service plus this time has passed, another instance of the service is allowed to run.

RATE PLAN TEXT

[RATE_PLAN_TEXT]

Description to use when updating the Rate Plan text.

RATE RANGE CURRENCY CODE

[RATE_RANGE_CURRENCY_CODE] 

This setting allows a property to specify what currency to return to the GDS for Property and Area availability in case of multi-currency chains.

RATE UPDATE

[RATE_UPDATE]

This setting determines the GDS RateUpdate Method.

Indicates Global Controls

REGIONAL ROLLOVER DATE

[REGIONAL_ROLLOVER_DATE]

This is the last rollover date used to populate gds_rateroom_price table. If the above date is less than the max future price synchronization date (property date plus MAX_REGIONAL_RATE_DAYS) data will be inserted in the table from this date to the max future price synchronization date.

REMOTE CHECKOUT FOLIO DELIVERY

[REMOTE_CHECKOUT_FOLIO_DELIVERY]

This setting determines the ability to set the Remote Check Out Folio Delivery Method to Print, E-mail or both.

REPORT SCHEDULER SERVER NAME

[REPORT_APPLICATION_SERVER_NAME] 

This setting determines the name of the application server that is used for generating Reports, Faxes, E-Mails and Exports files directly from the database as well as generating XML files for Fiscal Printing.

Indicates Global Controls

SEARCH FOR MEMBERSHIP NO

.[SEARCH_FOR_MEMBERSHIP_NO] 

This setting allows the match of Profile based any one of the criteria selected in addition to the Profile membership number.

SWITCH PALSRP FORMAT

[SWITCH_PALSRP_FORMAT] 

This setting displays the Pegasus message in STRUCTURED or SEGMENTED format.

Indicates Global Controls

UTILITY WAIT TIME

[UTILITY_WAIT_TIME] 

This setting determines the fail-over wait time in minutes for service GWIZ Session Purge. When the last update time by the service plus this time has passed, another instance of the service is allowed to run.