Configuring Frequency

The Frequency (that is, Potential Sales Frequency) feature enables Sales Managers to define the potential revenue and room nights expected of a client during specific periods of time, and, if applicable, for specific destinations. To monitor sales, use potentials as targets for comparison with the actual room nights and revenue generated from the client.

Adding Frequency Codes

1. From the Administration menu, select Client Relations, select Profile Management, and then select Frequency.

2. Click New and complete the following fields:

   1. Code. Enter a code that represents the frequency.

   2. Description. Enter a description for the frequency code.

      1. Manage Translations. Click link to configure localized descriptions. For more information, see Configuring Localized Code Descriptions.  (Available when the Multi Language OPERA Control is active).

3. Sequence. Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned. 

4. Click Save or click Save and Continue to save this code and add another.

Editing Frequency Codes

1. From the Administration menu, select Client Relations, select Profile Management, and then select Frequency.

2. Enter search criteria and click Search.

3. Select the frequency code in the search result, then click the vertical ellipsis Actions menu and select Edit.

4. Update the configuration.

5. Click Save.

Deleting Frequency Codes

1. From the Administration menu, select Client Relations, select Profile Management, and then select Frequency.

2. Enter search criteria and click Search.

3. Select the frequency code in the search result, then click the vertical ellipsis Actions menu and select Delete.

4. Click Delete to confirm.