Configuring Membership Claim Types
Membership claim types may be used to categorize claims for claim processing purposes. For example, stay related claims could be assigned a STAY type. Claims related to renewals of lapsed memberships could be assigned a REINSTATE type, and so on.
Adding Membership Claim Types
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From the Administration menu, select Client Relations, then Membership Management, then Claim Types.
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Click New and enter the following details:
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Code: Enter the claim type code.
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Description: Enter the description for the claim type.
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Manage Translation: Click link to configure localized descriptions. For more information, see Configuring Localized Code Descriptions. (Available when the Multi Language OPERA Control is active.).
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Sequence: Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned.
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Click Save.
Editing Membership Claim Types
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From the Administration menu, select Client Relations, then Membership Management, then Claim Types.
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Enter search criteria, then click Search.
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Select the claim type in the search result, then click the vertical ellipsis Actions menu and select Edit.
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Update the details.
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Click Save.
Deleting Membership Claim Types
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From the Administration menu, select Client Relations, then Membership Management, then Claim Types.
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Enter search criteria, then click Search.
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Select the claim type in the search result, then click the vertical ellipsis Actions menu and select Delete.
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Click Delete to confirm.
Parent topic: Guest Loyalty Programs