Managing All Reservation Confirmations
Generating Pending Reservation Confirmations
Note:
Pending is selected by default in the search criteria.-
From the OPERA Cloud menu, select Bookings, select Reservation Workspace, then select Confirmation Letters.
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Enter search criteria, then click Search.
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Select reservations in the search result.
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Click Process Selected.
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Select Leave Destination as Selected on the Batch Reports page.
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Click Process.
Updating Reservation Confirmation Delivery Details
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From the OPERA Cloud menu, select Bookings, select Reservation Workspace, then select Confirmation Letters.
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Enter search criteria, then click Search.
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Select a reservation in the search result, then click the delivery method link displayed Print, Email, Text, Manage.
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Select a confirmation from the list, then click the vertical ellipsis Actions menu and select Edit.
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Update details.
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Click Save.
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Adding a Reservation Confirmation
You may setup new or additional confirmation for a reservation.
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From the OPERA Cloud menu, select Bookings, select Reservation Workspace, then select Confirmation Letters.
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Enter search criteria, then click Search.
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Select a reservation in the search result, then click the delivery method link displayed Print, Email, Text, Manage.
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Click Email/Print to add a confirmation.
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Send To: Select the recipient name; all profiles linked to the reservation are listed.
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To Email: Select the recipient email address if the selected profile has more than one email address.
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Click New/Edit Email to add an email address.
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Confirmation Letter: Select the template to generate from the list.
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Secondary letter.
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Send To: Select the recipient name; all profiles linked to the reservation are listed.
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Click Send to generate.
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Click Save to add to the reservation and send at a later time.
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Adding an SMS (Text Message) Reservation Confirmation
You may setup new or additional confirmation for a reservation. (Available when the Text Message Handling OPERA Control is active).
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From the OPERA Cloud menu, select Bookings, select Reservation Workspace, then select Confirmation Letters.
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Enter search criteria, then click Search.
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Select a reservation in the search result, then click the delivery method link displayed Print, Email, Text, Manage.
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Click vertical ellipsis Actions menu and select Text and complete the following:
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Send To: Select the recipient name; all profiles linked to the reservation are listed.
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To Mobile: Select the recipient mobile number if the selected profile has more than one number.
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Secondary letter.
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Send To: Select the recipient name; all profiles linked to the reservation are listed.
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To Mobile: Select the recipient mobile number if the selected profile has more than one number.
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Click Send to transmit SMS.
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Click Save to add to the reservation and transmit at a later time.
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Related Topics
Parent topic: Reservations Workspace