Viewing Profile Future and Past Stays
Future and Past Stays displays a list of the reservations linked to the profile. In multi-property operations you can view reservations at the various properties associated to your current hub location(s).
The reservation details include the following:
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Property Code
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Confirmation number
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Arrival Date, Nights, Departure Date
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Room, Room Type, Rate Code and Amount
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Reservation Status
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Profiles linked to the reservation
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Primary check box indicates if the profile is the primary link for the reservation (checked) or the profile is linked as an accompanying guest (unchecked) . (Available when the Accompanying Guest OPERA Control active).
Future Reservation includes reservations with status of Prospect (non-deduct), Reserved (deduct), Cancelled, Waitlist, where Arrival >= Business Date.
Note:
The Future & Past Stays details link count displays a maximum of (26). The Future & Past Stays panel displays a maximum of 50 reservations.Viewing Future & Past Stays
From a property location you see only view the reservations in that property.
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From the OPERA Cloud menu, select Client Relations, select Profiles and then Manage Profile.
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Enter search criteria, click Search.
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Select the profile in the search result, click I Want to. . ., Future & Past Stays or click the Future & Past Stays link in Profile Presentation.
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The panel displays list of Future Reservations and Past Reservations.
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Click [+] to expand a reservation and view linked profiles.
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Click Confirmation to open Reservation Presentation for the selected reservation. See Editing a Reservation.
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Click Rate to view the rate code information.
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Click Room Type to view the room type information.
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Parent topic: Managing Profiles