Managing Reservation Preferences

Use reservation preferences to specify the Floor, Smoking and Room Feature preferences for a reservation. When the Reservation Room Feature and Floors OPERA Control is active, the reservation preferences are used when assigning a room to the reservation. For more information, see Assigning a Room to a Reservation.

You can also select Specials (special requests) to apply to the reservation as well as select preferences for other custom preference groups. The Key Options preference group is used to default access areas on room keys encoded for the reservation. Preference groups may be configured to limit the number of preferences that can be selected; for example - the selection of one smoking preference.

When adding preferences to a reservation, you can choose to also add these to the linked profile. For more information, see Managing Profile Preferences.

Adding Reservation Preferences

From the OPERA Cloud menu, select Bookings, select Reservations, then select Manage Reservation.
Enter search criteria, click Search.
Select the reservation in search result, click I Want To... click Preferences or open the reservation presentation and click Preferences details link.
Click New.
1. Click the preference group [+] to expand the list.
2. Select one or preferences in the Available column, click > to move selection to the Selected panel.
Click Save to save on reservation.
Click Save to Reservation and Profile to save the preferences on reservation and also update the preferences on the linked profile.

Deleting Reservation Preferences

From the OPERA Cloud menu, select Bookings, select Reservations, then select Manage Reservation.
Enter search criteria, click Search.
Select the reservation in search result, click I Want To... click Preferences or open the reservation presentation and click Preferences details link.
Enter search criteria and click Search.
Select the preference, click the vertical ellipsis Actions menu, and select Delete.
Click Delete to confirm.